Go-To-Market Operations Lead

🕒 Yesterday

🐊 Florida, Illinois, +2 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $120.2k - $152.3k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Own the operational enablement roadmap for campaign and related go-to-market processes • Turn process standards, business rules, and platform updates into guidance, training, and repeatable workflows • Identify and remove bottlenecks across campaign execution, tagging, metadata, and lead management • Provide day-to-day operational and data support for team leads • Manage routine workflows and request triage • Resolve recurring issues and system exceptions • Analyze marketing and operational data to uncover inefficiencies • Partner with Marketing Operations leaders and cross-functional teams on recommendations • Improve campaign velocity, efficiency, lead-flow quality, and process compliance • Present clear summaries, presentations, and leadership readouts in operational reviews • Introduce automated templates, validation checklists, and self-service workflows • Improve operational consistency and data quality and make execution easier for marketers

🎯 Requirements

• Bachelor's degree with 7+ years of relevant experience, or Master's degree with 4+ years of relevant experience in Marketing Operations, GTM Enablement, Campaign Operations, Process Design, Marketing Data Support, or a related field • Experience developing, implementing, and maintaining operational processes, workflows, or enablement programs within a marketing or go-to-market organization • Experience analyzing marketing or operational datasets to identify trends, evaluate process performance, and develop recommendations • Experience creating operational documentation, process guidelines, and clear summaries, presentations, or readouts for business and leadership stakeholders • Experience working with B2B marketing operations, including campaign execution, lead management, and performance measurement • Working knowledge of MQL/SQL lifecycles and lead handoffs • Working knowledge of Salesforce (SFDC) or a marketing automation platform • Ability to explain operational guidelines and business rules clearly to non-technical marketers • Ability to manage recurring operational work independently • Preferred: Experience supporting Marketing Operations or GTM enablement within a global B2B technology organization • Preferred: Familiarity with Adobe solutions, Salesforce (SFDC), and marketing automation platforms • Preferred: Understanding of campaign attribution and marketing data governance • Preferred: Experience implementing workflow automation, self-service tools, or AI-enabled solutions • Preferred: Experience creating training materials for business stakeholders

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, subject to eligibility and continued employment • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire and each January 1 thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses may be available for non-sales roles • Candidates in EST and CST will be prioritized

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