Executive Benefits Associate

🔥 15 hours ago

🦌 Connecticut – Remote

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💵 $41.3k - $66k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Executive

👻 Ghost score 0%

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Logo of Lincoln Financial

Lincoln Financial

10,000+ employees

Founded 1905

💼 Consulting

⚖️ Legal

💸 Finance

Consulting • Legal • Finance

Lincoln Financial is an organization dedicated to protecting the privacy and security of its job applicants. It actively informs candidates about potential recruitment scams and outlines its robust hiring procedures, making clear that they do not request sensitive personal information during the application process. The company offers a diverse range of career opportunities across various fields including actuarial, finance, legal, and customer service, and is committed to maintaining equal employment opportunities.

📋 Description

• Process post-issue transactions accurately according to procedures and within given turnaround times • Perform routine and progressively more non-routine assignments and projects • Process premium payments, renewals, and fund transfers • Provide prompt resolutions to internal and external business partners • Maintain knowledge of departmental procedures, systems, guidelines, workflows, products, functions, and contacts • Provide accurate explanations on research, transactions, reporting, and ad hoc Executive Benefits requests • Assist with priority cases and conduct case research • Use reporting and available resources to conduct research and quality reviews • Build and maintain relationships with internal and external business partners • Identify risks and financial implications and communicate them to management or team members • Follow state, regulatory, compliance, company, and site policies • Identify and recommend process improvements • Participate in and collaborate on initiatives and projects • Support and promote change management initiatives

🎯 Requirements

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) • 0-1+ Years experience in life insurance customer service/support that directly aligns with the specific responsibilities for this position • Demonstrated track record of consistently meeting and/or exceeding expectations • Bias for action and ability to drive performance targets to completion • Excellent organizational skills with ability to prioritize workload and multitask while maintaining strict attention to detail • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • 3-5+ years of life insurance experience and/or education aligned with Business Administration (preferred) • Strong customer service experience, including strong written and verbal communication skills (preferred) • Ability to use applicable computer systems/applications to complete the duties of the role (preferred)

🏖️ Benefits

• Clearly defined career tracks and job levels • Leadership development and virtual training opportunities • PTO/parental leave • Competitive 401K and employee benefits • Free financial counseling, health coaching and employee assistance program • Tuition assistance program • Work arrangements that work for you • Effective productivity/technology tools and training • Annual Incentive Program eligibility • Long-term incentives may be available • Sales incentives may be available • Lincoln’s standard benefits package

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