Senior Service Processor, Claims Payment Services

Job not on LinkedIn

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $25 - $35 / hour

⏰ Full Time

🟠 Senior

📋 Claims Specialist

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Lincoln Financial

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1905

💼 Consulting

⚖️ Legal

💸 Finance

Consulting • Legal • Finance

Lincoln Financial is an organization dedicated to protecting the privacy and security of its job applicants. It actively informs candidates about potential recruitment scams and outlines its robust hiring procedures, making clear that they do not request sensitive personal information during the application process. The company offers a diverse range of career opportunities across various fields including actuarial, finance, legal, and customer service, and is committed to maintaining equal employment opportunities.

📋 Description

• Establish complex claims payments in the system • Document claims accurately and comprehensively • Update and maintain payment tracking systems with key dates and outcomes • Partner with internal and external areas to achieve financial accuracy and stability for claimants • Communicate by email and phone with employers, claims specialists, and claimants to obtain financial data and other information • Gather and review information from claim case managers, claimants, vendors, and customer contacts • Work independently under established procedures and guidelines while meeting service-level agreements and performance guarantees • Make routine and non-routine decisions within established procedures and guidelines • Apply expanding role knowledge to increasingly complex situations • Establish follow-up tasks for claims examiners requiring payment adjustments or oversight • Identify and act on claims with potential benefit offsets based on other income sources • Adhere to Sarbanes-Oxley financial controls, corporate compliance, and GAAP

🎯 Requirements

• High School diploma or GED • 2–3 years of progressive experience in a financial services environment, such as payroll services, directly aligned with the role's responsibilities • Effective verbal and written communication skills • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook • Ability to work with others in a team environment • Excellent organizational skills and ability to prioritize, multitask, and maintain strict attention to detail • Ability to work in a fast-paced production environment and adapt as needed • High comfort level working in Excel documents and with mathematical concepts including addition, subtraction, multiplication, division, averages, and variances • Comfortable articulating and altering provisions and working with contract language

🏖️ Benefits

• Clearly defined career tracks and job levels • Leadership development and virtual training opportunities • PTO/parental leave • Competitive 401K and employee benefits • Free financial counseling, health coaching and employee assistance program • Tuition assistance program • Work arrangements that work for you • Effective productivity/technology tools and training • Annual Incentive Program eligibility (discretionary) • Long-term incentives may be available • Sales incentives may be available • Standard benefits package • Equal opportunity and inclusive work environment