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Short Term Disability Claims Specialist

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Logo of Lincoln Financial

Lincoln Financial

10,000+ employees

Founded 1905

đź’Ľ Consulting

⚖️ Legal

đź’¸ Finance

Consulting • Legal • Finance

Lincoln Financial is an organization dedicated to protecting the privacy and security of its job applicants. It actively informs candidates about potential recruitment scams and outlines its robust hiring procedures, making clear that they do not request sensitive personal information during the application process. The company offers a diverse range of career opportunities across various fields including actuarial, finance, legal, and customer service, and is committed to maintaining equal employment opportunities.

đź“‹ Description

• Conduct initial and ongoing interviews with claimants • Communicate with claimants, employers, and medical professionals by phone and email to gather Short Term Disability claim information • Obtain and review medical records • Collaborate with case managers, nurse case managers, and consulting physicians to make appropriate and timely claim determinations • Review complex medical records and use tools and resources to determine approval durations and future action planning • Complete accurate financial calculations consistent with company and state guidelines • Provide exceptional customer service and proactively recognize customer needs and areas of opportunity

🎯 Requirements

• High School diploma or GED • 1-2 years of experience in claims, leaves or customer service • Strong written and verbal communication skills • Excellent organization skills with the ability to multi-task • Experience with disability and/or absence management (nice to have) • Strong mathematical skills for payment calculations (nice to have)

🏖️ Benefits

• Clearly defined career tracks and job levels • Leadership development and virtual training opportunities • PTO/parental leave • Competitive 401K and employee benefits • Free financial counseling, health coaching and employee assistance program • Tuition assistance program • Work arrangements that work for you • Effective productivity/technology tools and training • Eligibility for the discretionary Annual Incentive Program • Other rewards may include long-term incentives and sales incentives • Inclusive environment and equal opportunity employer

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