Social Security Claims Specialist

🔥 1 hour ago

🦌 Connecticut, Nebraska, +2 more states – Remote

🦌 Connecticut – Remote 🌾 Nebraska – Remote 🌲 North Carolina – Remote 🔔 Pennsylvania – Remote

💵 $23 - $31 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 0%

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Lincoln Financial

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1905

💼 Consulting

⚖️ Legal

💸 Finance

Consulting • Legal • Finance

Lincoln Financial is an organization dedicated to protecting the privacy and security of its job applicants. It actively informs candidates about potential recruitment scams and outlines its robust hiring procedures, making clear that they do not request sensitive personal information during the application process. The company offers a diverse range of career opportunities across various fields including actuarial, finance, legal, and customer service, and is committed to maintaining equal employment opportunities.

📋 Description

• Perform and deliver routine and non-routine Social Security Disability Insurance (SSDI) assignments independently • Act as a liaison between internal benefits teams, claimants, and legal representatives • Provide claimants with detailed information about SSDI benefits and coordination with disability insurance policies • Monitor claimants’ Social Security claims until a final decision is received • Deliver work according to established procedures and deadlines • Review and interpret disability insurance policies, especially other-income and offset provisions • Contact and educate claimants eligible for SSDI benefits • Provide guidance and ongoing communication regarding Social Security responsibilities and follow-up items • Accurately post Social Security offsets in applicable systems • Develop and maintain relationships with SSDI vendors and claimant attorneys • Work with internal benefits and claims teams, providing eligibility and determination updates • Investigate issues, identify root causes, and recommend operational improvements • Maintain and update knowledge of SSDI guidelines and departmental policies and procedures

🎯 Requirements

• High School diploma or GED or minimum Associate degree in lieu of required experience • Effective strong written and verbal communication skills • Ability to maneuver through multiple systems/databases/platforms/software • Ability to be adaptable/flexible as business needs change • 2–3 years’ experience in claims or other insurance operations directly aligned to the specific duties for candidates without an Associate degree • For candidates with an Associate degree or above, 0–1 year experience in claims or other insurance operations directly aligned to the role • Ability to problem solve and make independent decisions while providing compassionate customer service • Research and data entry experience in a fast-paced environment • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

🏖️ Benefits

• Annual Incentive Program eligibility (discretionary) • Long-term incentives may be available • Sales incentives may be available • Lincoln’s standard benefits package • Equal Opportunity employer • E-Verify participation