UX Researcher – Consumer Experience

Job not on LinkedIn

🔥 2 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

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Linus Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

💰 $55M Series B - Linus Health on 2021-07

Healthcare • Artificial Intelligence • SaaS

Linus Health is a digital health company that provides a science-driven cognitive assessment platform using AI and validated, process-based metrics to enable earlier detection, clinical decision support, and proactive brain health care. Its flagship assessment (the CCE) and other digital tools modernize traditional cognitive tests (e. g. , clock drawing) for use across medical practices, health systems, life sciences research, payers, and clinical trials. Linus Health emphasizes research validation (over 160 publications), FDA/MHRA/Canada Health registration, and partnerships to support screening, trial optimization, and population-level cognitive insights.

📋 Description

• Plan and conduct generative and evaluative research to inform product strategy, design direction, and roadmap decisions • Test consumer-facing concepts, prototypes, and product experiences across key user journeys • Assess user understanding of key concepts and next steps • Conduct usability testing, concept testing, interviews, and mixed-methods research • Support research with end users of the experience, as well as stakeholders and partner-referred populations connected to how the experience is delivered • Help identify barriers to trust, comprehension, completion, engagement, retention, and willingness to return over time • Partner with Product Design and Product Management to clarify research questions, shape study plans, and translate findings into product decisions • Work with Clinical and Compliance stakeholders to evaluate language, tone, health literacy, consent comprehension, and perceived credibility • Synthesize findings into clear, actionable insights and recommendations • Identify patterns across qualitative feedback, usability observations, engagement metrics, and product behavior data where available • Contribute to research operations, including participant criteria, recruitment planning, interview logistics, consent processes, note-taking, synthesis, and documentation • Help define success metrics for usability, comprehension, engagement, trust, accessibility, and long-term value • Share findings in a way that helps cross functional groups align around user needs

🎯 Requirements

• 4+ years of UX research experience in digital products (preferred: healthcare, consumer health, life sciences, wellness, or similar) • Experience conducting usability testing, concept testing, interviews, and mixed-methods user research • Strong ability to turn ambiguous product questions into focused research plans • Experience working closely with Product Design, Product Management, and Engineering in a fast-moving product development environment • Ability to synthesize qualitative findings into clear themes, implications, and prioritized recommendations • Strong communication and storytelling skills for cross-functional audiences • Comfort researching experiences involving sensitive information, trust, consent, health data, or behavior change • Experience evaluating comprehension, language clarity, and usability across different user confidence levels • Familiarity with UX Research Testing tools such as Figma, Jira, Confluence, Maze, Zoom, or similar platforms • Ability to balance rigor with speed and choose the right research approach for the decision at hand

🏖️ Benefits

• yearly target discretionary bonus • equity • health benefits • unlimited PTO • monthly flex day • retirement plans