AI Enablement – Process Automation Lead

Job not on LinkedIn

🔥 36 minutes ago

🇺🇸 United States – Remote

💵 $88.2k - $99.3k / year

⏰ Full Time

🟠 Senior

🤖 Robotics

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Liquidity Services

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

📦 Logistics

🏪 Marketplace

🛍️ eCommerce

Logistics • Marketplace • eCommerce

Liquidity Services is an online marketplace and asset recovery company that helps organizations monetize surplus, returned, obsolete and used assets through auctions, direct sales, and managed liquidation services. The company provides industrial, retail and government solutions including asset valuation, returns management, e-commerce seller self-service, and marketing to maximize recovery across hundreds of asset categories. Liquidity Services operates multiple marketplaces and platforms, serving thousands of sellers and millions of buyers worldwide to convert excess assets into cash.

📋 Description

• Develop and deliver training programs for business users on Microsoft Copilot, Copilot Chat, Copilot Studio, and AI best practices. • Coach employees on prompt engineering techniques and effective AI interaction patterns. • Create reusable prompt libraries, playbooks, templates, and training materials. • Establish a community of practice for AI power users and champions. • Partner with Sales, Operations, Finance, HR, Customer Support, and Marketplace teams to understand workflows. • Assess current-state processes and identify opportunities for AI-driven improvement. • Create business cases and ROI estimates for automation opportunities. • Develop implementation roadmaps for AI-enabled process transformation. • Identify potential use cases for Copilot agents and intelligent workflows. • Define agent requirements, data sources, knowledge repositories, and governance models. • Work with technical developers to validate feasibility and deployment plans. • Establish standards for grounding, prompt design, security, and responsible AI usage. • Track utilization, adoption, and business outcomes. • Measure productivity gains and process improvements. • Report AI program progress to IT and business leadership.

🎯 Requirements

• Bachelor’s degree or equivalent experience • 5+ years of business analysis, consulting, process improvement, or digital transformation experience. • Experience working with Microsoft 365. • Experience facilitating workshops and training programs. • Strong understanding of business process mapping. • Excellent communication and stakeholder management skills. • Minimum of 3-years business analysis, systems analyst, application developer, or architect • Experience working in a multi-team Agile/Scrum work environment. • Understanding and working knowledge of Internet technologies and web-based software development. • Solid understanding of data mapping, APIs, and integration technologies is a must. • Working knowledge of process mapping tools (e.g. Miro) is plus. • Base understanding and experience with functional testing and validation. • Ability to create simple SQL queries. • Experience with Microsoft Copilot, Copilot Studio, Power Platform, or automation technologies. • Prompt engineering experience. • Lean Six Sigma or process improvement background. • Experience building business cases and ROI models. • Experience with work item and defect tracking management systems (e.g., Jira, Confluence, etc.)

🏖️ Benefits

• Competitive wages • Healthcare (medical, dental, vision, prescription drugs, FSAs) • 401(k) plan • Paid time off (PTO) and holidays • Paid parental leave • Life and disability insurance • Employee Assistance Program (EAP) • Professional development and tuition assistance