Client Project Manager

🔥 17 hours ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Lirio

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 $3M Debt Financing on 2022-07

Healthcare • Consulting • Healthcare Insurance

Lirio is a healthcare technology company that empowers personalized healthcare journeys through hyper-personalized communications aimed at improving health outcomes. By leveraging the expertise in behavioral science, Lirio influences individual health actions and adapts communications to a person's evolving clinical history and social context. Their platform, powered by the world’s first Large Behavior Model for healthcare, automates engagement with healthcare populations via dynamic interactions, enhancing the personalization of healthcare experiences. Through Precision Nudging®, the company helps patients and members engage more effectively with healthcare systems and benefits, promoting healthier populations and reducing care costs. Lirio emphasizes personalized, sustained engagement, helping organizations proactively address health equity and close care gaps to achieve improved clinical and financial outcomes.

📋 Description

• Plan, coordinate, and manage client implementations and related delivery work according to PMO standards • Build and maintain project plans covering scope, milestones, workstreams, dependencies, owners, timelines, and acceptance criteria from kickoff through launch • Manage scope, identify potential changes, and route them through change control • Maintain project plans, status reports, decision logs, issue trackers, risk registers, and delivery artifacts • Provide visibility into project health, milestones, decisions, risks, issues, dependencies, and leadership support needs • Facilitate status meetings, stakeholder reviews, decision forums, risk reviews, and readiness checkpoints • Document proposed changes, assess impacts, and coordinate approvals • Resolve or escalate risks, decisions, resource constraints, timeline impacts, and delivery blockers • Partner with clients and internal subject matter experts to gather and document business, solution design, technical, and operational requirements • Coordinate resource planning and competing priorities across internal teams • Manage launch readiness, testing support, defect and issue triage, operational preparation, client approvals, and go/no-go inputs • Coordinate implementation-to-operations handoffs and post-launch monitoring needs • Collaborate with Account Management, Customer Operations, Product, Engineering, Data, Support, Sales, and Business Development • Follow PMO processes, templates, documentation expectations, reporting cadences, governance checkpoints, and delivery standards • Identify opportunities to improve implementation delivery, operational handoffs, project controls, documentation, and cross-functional coordination • Protect sensitive and confidential information, including PHI/ePHI where applicable, and comply with security policies, laws, regulations, contracts, and training requirements • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree preferred or equivalent combination of education and relevant experience • 3–5 years of experience in project management, implementation management, client/vendor management, consulting, SaaS implementation, or client-facing delivery, preferably in healthcare or other protected data environments • Proven ability to manage multi-phase projects with parallel, interdependent workstreams, defined scope, structured governance, documented risks, and measurable delivery milestones • Proven ability to manage multiple active projects requiring cross-functional collaboration and dependencies • Experience applying project controls, including scope management, change control, resource planning, risk and issue management, escalation, launch readiness, and implementation-to-operations handoffs • Strong client-facing communication skills with the ability to translate requirements, communicate progress, manage expectations, and facilitate decisions with stakeholders • Working knowledge of integrated systems, SaaS/PaaS environments, APIs, data integrations, and reporting concepts • Experience with Agile delivery practices, technical documentation, business analytics, issue triage, and user acceptance testing preferred • Demonstrated ability to operate with ownership, organization, collaboration, sound judgment, and adherence to established standards • All applicants must be authorized to work in the US without sponsorship • Required to complete privacy and security training, report suspected or known incidents, and comply with applicable attestations and agreements

🏖️ Benefits

• Medical (HSA available) • Dental • Vision • Short-term & long-term disability (company-paid) • Life & AD&D (company-paid) • 401K with company match • 10 paid holidays, quarterly company closure dates, + holiday week company closure • Flexible time off policy • Work from home • 6 weeks paid parental leave • Travel expenses paid for the required first week onsite in Tennessee