Business Analyst

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ListEngage

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

☁️ SaaS

🤖 Artificial Intelligence

Marketing • SaaS • Artificial Intelligence

ListEngage is a Salesforce exclusive Marketing Cloud Full Stack Partner that focuses on driving digital transformation through data-driven personalization, AI integrations, and enhanced customer experiences. With over 20 years of experience, ListEngage helps businesses optimize their use of Salesforce technologies across various clouds, including Marketing Cloud, Service Cloud, and Data Cloud, to achieve ambitious marketing goals and deeper customer engagement.

📋 Description

• The Business Analyst provides a critical business perspective to Salesforce technical implementation or expansion projects (Data Cloud, CRM, Cross-Cloud, etc.) • Understand and document business requirements related to the project • Lead business process discovery sessions and document detailed business requirements, user stories, measurement criteria, and acceptance criteria • Create compelling ROI cases for customers, and the associated KPIs and measurement tactics to track ROI throughout a project • Work with the technical team to ensure projects are designed with the end state in mind • Design and develop business process maps/diagrams • Document results of the project based on the KPIs aligned on during discovery • Create and maintain documentation, including user stories, process maps, and functional specifications • Work with technical managers, architects, and other stakeholders to capture requirements • Prepare groomed user stories for development • Key player during UAT, Training, and project rollout to ensure smooth go live and user adoption • Stay up-to-date on the latest in Salesforce technology

🎯 Requirements

• Bachelor’s degree and/or related field experience; advanced degree preferred • 5+ years of professional experience with 3+ years’ in a technical consulting role • Agile project methodology experience • Experience in requirement gathering and user story elaboration for migrating the large enterprise size applications into Salesforce • Experience in functional solution design for custom business applications using the Salesforce platform • Salesforce experience, especially in CRM and Data Cloud • Salesforce certifications, especially: Salesforce Business Analyst, Salesforce Data Cloud Consultant, Salesforce CRM Administrator • Exceptional communication and listening skills • Strong business acumen • Strong technical aptitude with an understanding of Salesforce.com clouds and capabilities • Ability to work in a fast-paced, deadline driven, team-oriented environment • Natural problem-solver: comfortable with complexity and ambiguity • Ability to work during normal US business hours

🏖️ Benefits

• Competitive salary and performance-based incentives • Comprehensive benefits package, including health, dental, and vision insurance • Opportunities for professional development and career growth • A collaborative and inclusive work environment • 100% remote work arrangements