Liveops, Inc.
201 - 500 employees
Founded 2000
🤝 B2B
🤖 Artificial Intelligence
🏢 Enterprise
B2B • Artificial Intelligence • Enterprise
Liveops is a provider of flexible, distributed contact center and customer support solutions that combines human agents with AI-powered technology. The company offers onshore, nearshore, and offshore talent and services including customer service, technical support, sales/lead generation, back-office support, and learning and development. Liveops emphasizes AI-enabled tools (LiveNexus Agent Assist), precision scheduling, security and compliance for regulated industries, and industry-focused programs for healthcare, insurance, retail, financial services, travel, energy, communications, and government. It positions itself as a B2B partner delivering scalable, enterprise-grade outsourcing and technology to improve customer experience and operational efficiency.
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🔥 1 minute ago
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Liveops, Inc.
201 - 500 employees
Founded 2000
🤝 B2B
🤖 Artificial Intelligence
🏢 Enterprise
B2B • Artificial Intelligence • Enterprise
Liveops is a provider of flexible, distributed contact center and customer support solutions that combines human agents with AI-powered technology. The company offers onshore, nearshore, and offshore talent and services including customer service, technical support, sales/lead generation, back-office support, and learning and development. Liveops emphasizes AI-enabled tools (LiveNexus Agent Assist), precision scheduling, security and compliance for regulated industries, and industry-focused programs for healthcare, insurance, retail, financial services, travel, energy, communications, and government. It positions itself as a B2B partner delivering scalable, enterprise-grade outsourcing and technology to improve customer experience and operational efficiency.
📋 Description
• Provide first-line support to Liveops’ independent agents • Serve as a cornerstone of the agent community’s success • Support agents in achieving business results • Lead and/or participate in virtual internal and external meetings as needed
🎯 Requirements
• Ability to work in front of the computer for long periods of time • Ability to work a flexible work schedule that includes days, nights, overnights, weekends, and holidays • Ability to lead and/or participate in virtual meetings in a distraction-free environment • Willingness to participate on camera for internal and external meetings, as needed • Ability to adapt to rapidly changing business requirements and priorities • Ability to work independently and meet deadlines
🏖️ Benefits
• Remote work • Flexible work schedule including days, nights, overnights, weekends, and holidays
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