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Learning Management Systems Administrator

Job not on LinkedIn

🕒 4 days ago

đŸ‡ș🇾 United States – Remote

⏰ Full Time

🟱 Junior

🟡 Mid-level

⌚ Systems Administrator

đŸš«đŸ‘šâ€đŸŽ“ No degree required

đŸ‘» Ghost score 16%

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Logo of Liveops, Inc.

Liveops, Inc.

201 - 500 employees

Founded 2000

đŸ€ B2B

đŸ€– Artificial Intelligence

🏱 Enterprise

B2B ‱ Artificial Intelligence ‱ Enterprise

Liveops is a provider of flexible, distributed contact center and customer support solutions that combines human agents with AI-powered technology. The company offers onshore, nearshore, and offshore talent and services including customer service, technical support, sales/lead generation, back-office support, and learning and development. Liveops emphasizes AI-enabled tools (LiveNexus Agent Assist), precision scheduling, security and compliance for regulated industries, and industry-focused programs for healthcare, insurance, retail, financial services, travel, energy, communications, and government. It positions itself as a B2B partner delivering scalable, enterprise-grade outsourcing and technology to improve customer experience and operational efficiency.

📋 Description

‱ Administer and maintain the LMS, including learner accounts, access, courses, curricula, certifications, enrollments, assignments, learning content, and completion records ‱ Ensure a high-quality learner experience by troubleshooting issues, resolving or escalating system concerns, and maintaining platform accuracy, usability, and compliance ‱ Generate and analyze LMS reports covering learner progress, certification outcomes, system utilization, and learning effectiveness ‱ Partner with Learning team members and business stakeholders to translate learning requirements into LMS configurations and learner experiences ‱ Support certification and learning programs through learner communications, scheduling, roster management, attendance tracking, reporting, and certification administration ‱ Coordinate and facilitate approved virtual learning sessions, monitor learner participation and results, and recommend improvements ‱ Participate in special projects, process improvements, and learning-team initiatives ‱ Provide technical and operational support to learners, stakeholders, and learning team members ‱ Use learning, reporting, collaboration, and communication systems to analyze information and support learning operations

🎯 Requirements

‱ High school diploma or equivalent required ‱ Bachelor's degree or equivalent relevant experience preferred ‱ 2+ years of LMS administration, learning operations, training coordination, or related learning technology experience ‱ Experience managing learner accounts, courses, curricula, assignments, enrollments, completions, and reporting within an LMS ‱ Experience supporting training delivery, certification programs, learner communications, scheduling, reporting, or virtual learning environments ‱ Experience using eLearning development tools, including Articulate Storyline 360, Rise, Captivate, Camtasia, or similar platforms ‱ Strong technical aptitude and ability to troubleshoot learner, content, access, configuration, and system issues ‱ Advanced proficiency with Microsoft Office ‱ Strong organizational, analytical, communication, problem-solving, and relationship-building skills ‱ Ability to manage multiple priorities and deliver high-quality results in a fast-paced environment ‱ Ability to work independently and support a flexible schedule as business needs require

đŸ–ïž Benefits

‱ Remote work in the United States ‱ Flexible schedule as business needs require ‱ Reasonable accommodation ‱ Opportunity to support learning, certification, and professional development programs

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