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FTZ Client Import Analyst

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $25 - $38 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

Where this job comes from

Posted on Livingston International's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of Livingston International

Livingston International

1001 - 5000 employees

Founded 1945

💼 Consulting

📦 Logistics

🛍️ eCommerce

Consulting • Logistics • eCommerce

Livingston International is Canada’s largest customs broker and the third largest entry filer in the U. S. , operating locations in 13 countries. The company specializes in customs brokerage, global trade management, and trade consulting, providing services that facilitate international trade and compliance with regulations. Livingston is committed to fostering a supportive workplace culture that emphasizes continual learning, professional development, and community involvement.

📋 Description

• Act as the primary support and day-to-day client contact for client service teams and operations • Build and maintain working relationships with clients and carriers • Prioritize and complete work according to client needs, customs requirements and Livingston standards • Create and maintain client tariff databases and related system maintenance information • Verify documentation for release conditions, compliance and rating compliance • Create, maintain and follow client SOPs and Exceptions to Standard Procedures • Ensure accurate and timely release and rating of shipments across all transportation modes • Audit work completed by Release Pool or the NSC in Air/Sea locations • Support, guide and mentor Release Operations members at non-Air/Sea locations • Escalate items and returned entries and recommend corrective actions • Create customs entries and key shipment information for EDI release, rating and billing • Contact clients and carriers to obtain missing documentation, information or instructions • Work with Customs and PGA authorities as necessary • Conduct periodic tariff, valuation and client/importer information checks • Conduct documented internal audits • Assist MSD with compiling and reporting Client Service Team performance statistics • Participate in daily team operations, prioritization, scheduling, coordination, problem-solving, meetings and special projects • Coordinate and implement electronic data relationships to improve one-step processing • Keep abreast of new systems developments • Perform other related duties assigned by management • Adhere to established policies and procedures

🎯 Requirements

• 3 years of related experience • High School/GED or equivalent • Working towards or successful completion of the Certified Customs Specialists (CCS) designation with CSCB or NCBFAA, if not already obtained • Successful completion of the CCS examination is mandatory for further advancement • Excellent oral and written communication and organizational skills • Client service-oriented interpersonal skills • Ability to handle large volumes and meet tight deadlines • Strong knowledge of company policies and procedures • Attention to detail, organization, completeness and accuracy • Good analytical and problem-solving skills • Ability to make decisions and recommendations within authorized limitations • Excellent time management skills • Ability to present a professional image • Knowledge of Word and Excel software

🏖️ Benefits

• Incentive opportunities • Comprehensive benefits • Professional development • Flexible, growth-oriented environment • Continuous learning opportunities • Long-term support • Accommodations throughout the recruitment process for applicants and employees with disabilities

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