Release Customs Analyst

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Livingston International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1945

💼 Consulting

📦 Logistics

🛍️ eCommerce

Consulting • Logistics • eCommerce

Livingston International is Canada’s largest customs broker and the third largest entry filer in the U. S. , operating locations in 13 countries. The company specializes in customs brokerage, global trade management, and trade consulting, providing services that facilitate international trade and compliance with regulations. Livingston is committed to fostering a supportive workplace culture that emphasizes continual learning, professional development, and community involvement.

📋 Description

• Process, rate where applicable, and release client shipments accurately and on time • Create customs entries by reviewing shipment documentation and selecting appropriate client records, vendors, keywords, and HS codes • Enter shipment information for release, rating, and billing, ensuring mandatory fields are complete and accurate • Determine correct value for duty and tariff treatment from invoice details and terms of sale • Request missing documentation, information, or instructions from Release Import Analysts or client service teams • Verify release conditions, compliance documentation, and rating compliance, including free trade certificates • Follow Livingston SOPs, ESPs, business rules, and special client instructions • Identify outdated procedures and recommend changes to improve efficiency and client service • Research and respond professionally to Call Center information requests by phone or email in non-Air/Sea locations • Prioritize work according to client and customs requirements • Escalate two-step release requirements and authorization or release issues to appropriate analysts, supervisors, or Customs Specialists • Update, approve, and release billing information as required • Assist with billing and ASR data entry where required in Canada • Participate in the day-to-day operation of Release Operations • Use available system automation tools to support release processing • Perform other related duties assigned by management and follow established policies and procedures

🎯 Requirements

• High School/GED or equivalent required • Associate’s degree or post-secondary education preferred • No experience required • Working toward or successful completion of the Certified Customs Specialists (CCS) designation with CSCB or NCBFAA required if not already obtained • Successful completion of the CCS examination is mandatory for further advancement • Excellent oral and written communication and organizational skills • Client-service-oriented interpersonal skills • Ability to handle large volumes and meet tight deadlines • Strong attention to detail, organization, completeness, and accuracy • Good analytical and problem-solving skills • Ability to make decisions and recommendations within authorized limitations • Excellent time management skills • Ability to present a professional image • Knowledge of Microsoft Word and Excel • Ability to use a personal computer and common business machines/software • Ability to follow customs requirements, Livingston standards, SOPs, ESPs, business rules, and client instructions

🏖️ Benefits

• Competitive compensation • Comprehensive benefits • Incentive opportunities • Professional development • Flexible, growth-oriented environment • Continuous learning opportunities • Long-term support • Accommodations throughout the recruitment process for applicants and employees with disabilities