Account Executive – PBM

🕒 April 28

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Logo of Liviniti

Liviniti

501 - 1000 employees

Founded 2011

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🤝 B2B

Healthcare Insurance • Pharmaceuticals • B2B

Liviniti is a pass-through pharmacy benefit manager (PBM) that helps employers and health systems reduce prescription drug costs through transparent pricing, clinical programs, and drug sourcing. The company offers 100% rebate pass-through, a flat administrative fee, access to claims and rebate details for full visibility, customizable formularies and networks, prior authorization focused on lowest net cost, and specialized solutions like LivLite for managing GLP‑1 weight-loss drugs. Liviniti emphasizes B2B service, clinical value, and continuous innovation to lower pharmacy spend while maintaining member support and service.

📋 Description

• The Account Executive’s primary duty is to maintain and expand relationships with the Company’s customers, vendors, and internal and external contacts to ensue needs and expectations are met and business is retained. • Establish and maintain goodwill. • Develop productive and professional relationships with customers and their associated vendors. • Work independently giving great attention to detail and displaying the initiative to prevent and resolve issues. • Serve as a superior problem solver. • Perform duties with a strong degree of organization/prioritization skills and understanding overall business goals. • Follow through on all tasks to the point of resolution in an educated, accurate, and timely fashion. • Collaborate with team members to ensure a smooth customer experience. • Coordinate internal and external resources, to meet account performance objectives. • Proactively lead the account management process fostering and developing an effective team environment. • Responsible for overall growth, retention, and strategic planning for accounts. • Such responsibilities include assisting in securing new accounts, managing the onboarding processes, promoting new products and solutions to customers, delivering and interpreting reports, consulting with customers by phone or in person, and communicating needs of the customer to other team members. • Make certain the timelines of project implementation are met • Maintain client satisfaction throughout plan implementation, post-implementation and all other related service activities • Conduct benefit review presentations • Abide by all obligations under HIPAA related to Protected Health Information (PHI). • Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company.

🎯 Requirements

• Bachelor’s degree in health administration, business, I/O Psychology or related field required • An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills • An excellent facilitator/fixer who is experienced in resolving conflicts between different parties for a resolution • A decisive individual who possesses a strategic focus as well as an operational, implementation and detail-oriented perspective • A strategic planner with sound technical skills, analytical ability, good judgment and strong operational focus • Ability to work with peers in a team effort • Demonstrated ability to manage multiple priorities and deadlines • A well-organized and self-directed individual who can work with minimal amount of supervision • Capability to efficiently complete tasks in a fast-paced environment • Must demonstrate strong negotiation and communication skills and excel under pressure • Experience preparing and interpreting reports • Proficient in Microsoft Office and industry related software programs • Preferred Education and Experience: MBA or equivalent. • (4) years external client facing support or related account management experience in a healthcare or Pharmacy Benefits Management (PBM) environment.

🏖️ Benefits

• Servant culture • Medical, Dental, Vision insurance • Disability and Life insurance • Employee Assistance Program • Remote work options • Generous Paid-Time Off • Annual Reviews and Development Plans • Retirement Plan with company match immediately 100% vested

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