Implementation Consultant

Job not on LinkedIn

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $130k - $180k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 42 days.
• 10 open roles for a team of 15.

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Loancrate

WebsiteLinkedInAll Job Openings

11 - 50 employees

💳 Fintech

🤖 Artificial Intelligence

🤝 B2B

Fintech • Artificial Intelligence • B2B

Loancrate is a modern, easy-to-deploy Loan Origination System with built-in AI that works alongside your team to enhance efficiency. It automates document processing, organizes documents, creates dynamic to-do lists, and configures data checks to streamline operations and minimize manual tasks. By integrating advanced AI capabilities, Loancrate aims to revolutionize the way loan origination processes are managed, ensuring compliance and reducing errors across the workflow.

📋 Description

• Act as the forward-deployed implementation expert for customer teams • Configure Loancrate around customers’ workflows, conditions, and business rules • Translate current-system setups into Loancrate configurations and recommend improved approaches • Own testing support during user acceptance testing (UAT) • Respond to configuration and testing questions • Work the “UAT Blocked” queue in Jira to resolve customer-reported blockers • Troubleshoot configuration issues, identify root causes, fix issues, or escalate them clearly • Collaborate with the Implementation Lead and Customer Success Manager • Keep project stakeholders informed of issues affecting timelines or customer relationships • Document final configurations and open items for handoff at go-live • Help build implementation playbooks, configuration patterns, setup FAQs, and testing checklists • Implement multiple lenders end-to-end and contribute to training future Implementation Consultants as the team grows

🎯 Requirements

• Direct mortgage experience at a lender or mortgage tech company • Understanding of the origination-to-closing lifecycle, including 1003, LE, CD, AUS findings, conditions, and lock extensions • Hands-on experience with a loan origination system such as Encompass, Empower, Byte, or similar • Experience configuring or administering a loan origination system is ideal • Comfort working hands-on with software settings, rules, and workflows • Ability to reproduce UAT or bug-report issues and distinguish configuration fixes, training gaps, and product bugs • Clear, patient communication • Comfort with project-phase implementation work and clean handoffs • Bias to action and comfort with ambiguity • Curiosity about AI and AI-driven mortgage workflows • Proactive, independent workstyle • Willingness to travel approximately once a month domestically within the United States, with occasional additional trips around UAT kickoff and go-live

🏖️ Benefits

• Robust medical coverage (100% of employee + family premiums covered) • Vision & dental coverage • 401(k) • HSA / FSA • Access to lender partner’s employee loan program • Remote-first culture - work from wherever you do your best work • Flexible time off - we trust you to manage your time

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