Director, Project Management – Resource Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $150k - $172.5k / year

⏰ Full Time

🔴 Lead

👷‍♀️ Project Manager

👻 Ghost score 2%

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Logicalis GmbH

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Logicalis GmbH is a service-oriented IT solutions and Managed Services provider, focusing on network and data center technology, as well as Unified Communications & Collaboration and Application & Information Management. With around 250 employees across seven locations, it generates approximately 185 million Euros in revenue in Germany. Inforsacom Logicalis is part of the globally operating Logicalis Group.

📋 Description

• Provide strategic leadership for the Project Management Office and Resource Management Office supporting Logicalis Professional Services • Build a scalable delivery operating model to improve project predictability, customer experience, portfolio visibility, financial performance, and resource utilization • Lead project intake, project manager assignment, resource qualification and scheduling, subcontractor coordination, project governance, financial oversight, and project closure • Establish decision rights, standards, accountability, and differentiated governance across delivery stakeholders • Manage capacity and demand using backlog, pipeline, resource availability, skills, utilization, and third-party capacity data • Own portfolio health reporting and executive governance across delivery, financial, customer, schedule, scope, resource, and quality indicators • Lead project recovery efforts for high-risk or strategically important engagements • Establish customer experience standards and serve as executive sponsor or escalation leader for high-risk engagements • Govern project revenue, costs, budgets, estimate-to-complete, billing readiness, write-offs, change requests, and margin performance • Develop PMO and RMO workforce strategy, capacity models, career paths, succession planning, hiring profiles, contractor use, and future skill requirements • Improve project, financial, customer, capacity, and resource data quality and timeliness • Develop and execute automation and AI roadmaps for PMO and RMO operations • Partner with sales, solution leaders, delivery practices, finance, customers, vendors, and company leadership on complex opportunities and delivery governance • Directly supervise PMO Team Managers and Project Managers, including hiring, training, work assignment, performance management, and problem resolution

🎯 Requirements

• Bachelor's Degree in a related field; equivalent combination accepted • 12 or more years of progressively responsible experience in project, program, portfolio, professional services, or delivery operations • 7 or more years of leadership experience, including responsibility for managers and geographically distributed teams • Demonstrated experience leading a PMO, RMO, professional services operations function, or comparable delivery organization • Proven responsibility for project financial performance, resource capacity, delivery governance, customer escalations, and organizational improvement • Experience leading complex technology programs involving contractual, budgetary, resource, vendor, and customer-accountability requirements • Demonstrated success improving project predictability, customer experience, margin protection, operational scalability, and executive visibility • Working knowledge of professional services commercial models, including fixed-fee, time-and-materials, staff augmentation, consumption-based, and subcontracted delivery • Strong executive communication skills and experience working with senior customer and internal leadership • PMP or equivalent project/program management certification preferred • PMP, PMI-PMOCP, Agile, Lean Six Sigma, ITIL, or resource management certification beneficial • Ability to lead organizational change and increase adoption of new processes, platforms, and ways of working • Strong analytical capability with a disciplined approach to metrics, data quality, forecasting, and continuous improvement

🏖️ Benefits

• Bonus • Reasonable accommodations for individuals with disabilities • Equal opportunity, inclusion, and belonging • LogicalisUS Benefits Summary (specific benefits not provided in the posting)