Logicalis GmbH
201 - 500 employees
Inforsacom Logicalis GmbH ist ein serviceorientierter IT-Lösungs- und Managed Services-Anbieter, fokussiert auf Netzwerk- und Datacenter-Technologie sowie Unified Communications & Collaboration und Application & Information Management.
Service Desk Technician – Bilingual Spanish/English
Job not on LinkedIn
🕒 May 15
🗣️🇪🇸 Spanish Required
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Logicalis GmbH
201 - 500 employees
Inforsacom Logicalis GmbH ist ein serviceorientierter IT-Lösungs- und Managed Services-Anbieter, fokussiert auf Netzwerk- und Datacenter-Technologie sowie Unified Communications & Collaboration und Application & Information Management.
📋 Description
• Provides support via phone, e-mail and chat to employees of corporate clients • Assists users in troubleshooting Outlook and provides support for Microsoft Operating Systems • Handles 50-60 issues per day efficiently • Utilizes Active Directory database to reset network passwords • Provides technical support for VPN connectivity issues • Troubleshoots remote access connectivity problems
🎯 Requirements
• 1 year experience in call center or service desk environment • Knowledge of various PC hardware and software applications • Proficient use of Microsoft Office applications • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision • Strong technical and client interaction skills • Trade School Certificate or Associate Degree in related field
🏖️ Benefits
• 401(k) matching • Flexible work hours • Paid time off
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