Professional Services Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $105k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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LogicGate

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏢 Enterprise

🔐 Security

📋 Compliance

Enterprise • Security • Compliance

LogicGate is a leading provider of governance, risk, and compliance (GRC) platforms. Their flagship product, Risk Cloud®, offers a comprehensive suite of tools designed to help organizations automate and streamline their GRC processes, manage cyber risk, ensure regulatory compliance, and optimize third-party risk management. LogicGate emphasizes scalability and adaptability, enabling businesses to build customized workflows to meet unique regulatory and business demands. With a focus on bringing real-time data insights and collaboration to GRC teams, LogicGate addresses a wide array of industry needs, providing flexible and powerful solutions for risk quantification and management through a centralized framework.

📋 Description

• Own complex professional services projects end-to-end • Conduct deep-dive discovery sessions with customer stakeholders • Define requirements, architect solutions, and deliver documented business outcomes • Build sophisticated, non-standard Risk Cloud workflows and data models for enterprise GRC use cases • Use AI-assisted workflows and platform capabilities to accelerate configuration, optimize process mapping, and improve GRC program performance • Manage project scope, timelines, deliverables, customer health, get-well strategies, and request queues • Triage customer requests and delegate to junior consultants as needed • Provide strategic advisory across enterprise risk management, compliance frameworks, third-party risk, and audit • Identify quick wins and demonstrate platform ROI • Collaborate with Customer Success, Sales, Account Executives, and Product teams • Share configuration best practices, contribute to internal playbooks, and mentor junior consultants

🎯 Requirements

• 5+ years of experience in professional services, SaaS consulting, or enterprise implementation within a B2B SaaS environment • Proven track record of independently managing complex or bespoke customer projects • Ability to master complex software platforms and build advanced custom configurations and integrations for enterprise clients • Ability to communicate and synthesize LogicGate principles clearly to external executives and internal stakeholders • Enthusiasm for leveraging AI tools and emerging technologies • Superior written and verbal communication skills • Track record of facilitating executive discovery sessions, navigating change management, and presenting to C-level risk leaders • Strong project management rigor and ability to manage project health, protect SOW scope, and drive risk mitigation independently • Willingness and ability to travel as needed for customer on-sites, team planning workshops, and company gatherings

🏖️ Benefits

• Variable compensation plans • Equity options • Flexible health and wellness benefits • Generous PTO • Annual Company Holidays • Health Days • Summer Fridays • LinkedIn Learning • People Leader training • Internal Mentorship Program • Paid volunteer hours • Company-wide charitable activities • Employee Resource Groups