Account Manager

🕒 3 days ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $113.4k - $132.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Lonza

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1897

🧬 Biotechnology

💊 Pharmaceuticals

🏭 Manufacturing

💰 $444.8M Post-IPO Debt - Lonza on 2023-11

Biotechnology • Pharmaceuticals • Manufacturing

Lonza is a Swiss-based, global contract development and manufacturing organization (CDMO) and life sciences company. It provides integrated end-to-end offerings across biologics and small-molecule drug development and manufacturing — including cell line development, process and analytical development, formulation and primary packaging, drug substance and drug product manufacturing, and regulatory/CMC support. Lonza's capabilities span advanced synthesis and APIs (including HPAPIs), bioconjugation and ADCs, specialized modalities such as cell & gene therapies, mRNA/LNP, microbial processes, and capsule and health-ingredient products. Founded in Switzerland in 1897, Lonza describes itself as a pioneer and world leader in the CDMO industry and operates with ~20,000 colleagues across five continents to support pharmaceutical and biotech customers.

📋 Description

• Manage a portfolio of strategic and high-value customer accounts, serving as the primary commercial point of contact • Develop and execute account plans that drive revenue growth, increase product adoption, and expand market share within assigned accounts • Build and maintain strong relationships with key customer stakeholders, identifying business needs and aligning solutions with customer objectives • Manage the sales pipeline from opportunity identification through contract execution, ensuring accurate forecasting and achievement of sales targets • Lead commercial discussions and negotiations for pricing, contracts, and long-term business agreements • Collaborate with cross-functional teams, including Marketing, Product Management, Quality, Regulatory, and Technical Support, to deliver seamless customer experience • Partner with global colleagues to support technical transfers, supply continuity planning, and global account strategies • Monitor market trends, competitive activities, and customer insights to identify growth opportunities and provide strategic recommendations

🎯 Requirements

• Bachelor’s degree in business, Life Sciences, or a related technical field • 5+ years of experience in account management, sales, business development, or customer-facing commercial roles within the life sciences, biotechnology, pharmaceutical, or related industries • Demonstrated success managing customer relationships and achieving or exceeding sales goals • Strong negotiation and contract management skills with the ability to influence decision-makers at multiple organizational levels • Knowledge of bioprocessing, biotechnology, cell culture, or related life science markets preferred • Understanding of GMP-regulated environments and the impact of quality and compliance requirements on commercial activities • Excellent communication, presentation, and relationship-building skills • Strong business acumen, analytical skills, and the ability to manage multiple priorities in a fast-paced, global environment • Self-motivated and highly organized, with the ability to manage competing priorities in a fast-paced, remote environment and willingness to travel up to 30 – 50%.

🏖️ Benefits

• Performance-related bonus. • Medical, dental and vision insurance. • 401(k) matching plan. • Life insurance, as well as short-term and long-term disability insurance. • Employee assistance programs. • Paid time off (PTO).