Partnerships Lead

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 21%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 23 days.
• No salary listed.

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Lorikeet

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Lorikeet is an AI support agent that enhances customer service interactions by seamlessly integrating with a company's existing systems and workflows. It specializes in handling both simple and complex customer queries, allowing it to follow established standard operating procedures (SOPs) just like a human agent. This results in improved response times and customer satisfaction. Lorikeet's technology is designed to provide human-level conversation quality, meeting the demands of varying customer interactions without sacrificing effectiveness.

📋 Description

• Design partner tiers for referral partners, helpdesk and CCaaS platforms, consultancies and SIs, and PE/VC portfolio networks • Define tier benefits and obligations, including referral fees or margins, enablement, co-marketing and certification • Develop Zendesk referral motions, platform partnerships and investor portfolio networks into repeatable channels • Build data to evaluate partner value and discontinue ineffective partnerships • Own Lorikeet's presence on the Zendesk, Salesforce and HubSpot marketplaces, including listings, reviews and co-marketing • Establish deal registration, account mapping and handoff processes with account executives • Build the partner playbook, contracts, enablement kit and CRM attribution • Own a partner-sourced pipeline target of $2M–$3M in the first 12 months • Report partner-sourced pipeline performance to leadership monthly • Report to the CRO and collaborate with AEs, Marketing and Forward Deployed teams • Own the partner program end to end, from design through signed partners and sourced revenue

🎯 Requirements

• 5+ years in partnerships, channel or alliances at B2B SaaS companies • At least 2 years owning a partner program or partner-sourced revenue target • Experience building a partnerships program from the ground up • Experience at early-stage companies • Knowledge of customer support ecosystems, including helpdesks, CCaaS platforms, SIs, BPOs and marketplaces, or experience partnering on AI products • Experience negotiating referral fees, reseller margins, revenue share and co-sell terms • Experience launching or growing app marketplace listings, such as Zendesk, Salesforce AppExchange or HubSpot • Experience co-selling with AE teams using deal registration and account mapping tools such as Crossbeam or Reveal • Ability to enable partner teams to sell and deliver technical AI products through pitch materials, certification and joint customer calls • Hands-on Salesforce or HubSpot CRM experience building partner attribution and reporting • Ability to work with senior platform partner leaders, consultancy principals and PE/VC operating partners • Experience running partners across multiple regions or willingness to build a program spanning the US, EMEA and APAC • AI or customer support/CX technology experience is a plus • Traditional educational credentials are not required; user obsession and eagerness to learn are valued

🏖️ Benefits

• Flexible working hours • Promotions reviewed every six weeks • Unrestricted access to AI tools with no usage limits • Twice-yearly company trips to Hawaii • Paid approximately two-day work trial • Diverse and inclusive workplace • Opportunity to shape the product and company at a Series A startup • Informal, respectful recruitment process

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