Ticketing Sales & Services Representative

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❄️ Minnesota – Remote

❄️ Minnesota – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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LOVB Minnesota

WebsiteLinkedInAll Job Openings

2 - 10 employees

⚽ Sports

📚 Education

Sports • Education

LOVB Minnesota is the Minnesota club and market presence of LOVB (League One Volleyball), a national volleyball organization that operates junior clubs, youth tournaments, and a professional pro league launched in 2025. LOVB Minnesota kicked off its inaugural season with a roster combining Minnesota standouts and international players; it sits within a larger network that runs 90 clubs, 105 locations, training centers, thousands of teams, players, and coaches. The LOVB organization also operates a foundation to increase access to volleyball, sells tickets and merchandise, and produces media/insider content for fans.

📋 Description

• Execute established sales processes to sell single-game tickets, group packages, and season memberships • Contact prospective customers through outbound phone calls, emails, and in-person interactions following team guidelines • Respond to inbound ticket inquiries and provide accurate information about pricing, availability, and promotions • Maintain accurate records of customer interactions and sales activities in designated CRM systems • Follow department procedures for processing payments and completing ticket transactions • Collaborate with team members to achieve assigned sales activity goals • Represent the organization at games, events, and community outreach initiatives as directed by management • Escalate complex customer issues or pricing exceptions to a supervisor

🎯 Requirements

• High school diploma or equivalent required • Previous sales experience is a plus but not required • Strong interpersonal and communication skills • Self-motivated, with a positive attitude and a strong work ethic • Able to collaborate effectively in a team-oriented environment • Proficient in Google Workspace (Docs, Sheets, Slides, etc.) • Previous experience in sales or customer service is preferred but not required • Experience with CRM software, ticketing platforms, or event coordination is a plus • Interest in volleyball or the sports industry is beneficial • Ability to operate a computer and use a keyboard, mouse, and video conferencing tools • Ability to clearly communicate via video, phone, and written channels • Occasional travel may be required for site visits and events

🏖️ Benefits

• Training and ongoing support will be provided