Central Selling Specialist – Flooring

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🔥 0 minutes ago

🌵 Arizona, Nevada, +2 more states – Remote

🌵 Arizona – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote

💵 $16 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lowe's Companies, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1946

🏗️ Construction

🏭 Manufacturing

📦 Logistics

Construction • Manufacturing • Logistics

Lowe's Companies, Inc. is a home improvement company offering a wide range of products and services for home renovation and maintenance. With a focus on providing opportunities and career paths in corporate, store, supply chain, and technology sectors, Lowe's aims to grow and succeed as a team. The company is headquartered in Mooresville, North Carolina and is committed to equal employment opportunities. Lowe's is known for its signature gable mansard design, and offers a variety of positions across different fields within the company. Lowe's serves a diverse customer base and provides a supportive work environment for its employees.

📋 Description

• Create and review customer quotes and contact customers to close and/or tender sales • Provide exceptional consultative services and confirm customer needs are met • Provide SMART customer service through daily execution of Lowe’s customer service policies, procedures, and programs • Work within system-based queues to identify activities ready for review • Use internal selling and project management systems to obtain and verify service request information and communicate with quoting-process participants • Respond to Stores and Service Providers regarding quote details and escalate issues when appropriate via phone, email, and other communication applications • Add product, promotional information, labor items, and associated charges to quotes when available • Refigure quotes when customers change project scope, measurements, or requirements • Organize workflows while collaborating with Service Providers, Stores, and peers • Provide timely information and feedback to peers, leadership, and supervisors • Identify process and customer-experience improvements for the centralized selling model • Communicate competitive offerings and Lowe’s product and service advantages • Answer customer and employee questions and provide stock, special-order, feature, application, and warranty information • Follow up with customers to ensure order and project requirements are met • Serve as a point of contact for department designs and installs • Monitor product and special-order status and communicate updates or issues • Enter, process, and track customer orders and installations through completion • Perform other duties as assigned

🎯 Requirements

• High school diploma or GED, or equivalent years of experience in lieu of education requirement, if applicable • Up to 1 year of experience in a call center, office administrative, high volume retail, service support, or similar work environment • If required by the state or local municipality, salesperson license or passing the requisite licensing exam within 60 days of starting employment • Foundational knowledge of flooring products, installation, phone/computer systems, and common customer service practices • Ability to learn and utilize new systems and tools with training • Preferred: Bachelor’s degree in a related field • Preferred: Experience in remodeling or construction industry • Preferred: Lowe’s store experience • Preferred: Installed flooring sales experience • Preferred: Experience using MS Dynamics or similar CRM tool • Lowe’s hourly remote associates cannot reside in Alaska, California, or Hawaii

🏖️ Benefits

• Fully remote work from home • Benefits programs and eligibility information provided via benefits page