Registered Client Service Associate

🔥 14 minutes ago

🇺🇸 United States – Remote

💵 $25 - $43 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📁 Client Services

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of LPL Financial

LPL Financial

5001 - 10000 employees

Founded LPL Financial

💼 Consulting

🛡️ Insurance

💸 Finance

Consulting • Insurance • Finance

LPL Financial is a leading provider of wealth management services, supporting financial professionals, institutions, and individual investors. With a comprehensive suite of tools and resources, LPL Financial enables advisors to build their businesses and provide personalized financial advice. They offer a wealth management platform, consulting services, technology integration, investment research, and support for both organic and inorganic growth for businesses and advisors. LPL Financial also focuses on sustainable investing and social responsibility while maintaining robust regulatory oversight.

📋 Description

• Communicate directly with advisors and clients, own inquiries, and resolve them timely • Address questions regarding account activity, policies, and documentation • Conduct proactive outreach regarding RMDs, distributions, and tax forms • Submit account activity instructions for new accounts, cash management, transfers, account maintenance, and trade orders • Research complex situations, set client expectations, define resolutions, and collaborate with internal departments • Educate clients and advisors on account services, capabilities, and technologies including eSignature, paperless statements, and Account View • Share best practices, support peer development, and participate in assigned projects • Manage operational reports for cash management, RMDs, distributions, debits, and pending settlements • Manage and complete project work, including linking annuities • Help reduce operating costs through technology adoption and reduced NIGOs • Cover PTO requests of offices with peers • Answer phones, schedule appointments, and prepare client meeting materials when requested • Maintain client information in Redtail and/or Wealthbox CRMs • Complete expense reports for financial advisors when requested

🎯 Requirements

• 2+ years of financial industry experience, preferably in wealth management • SIE, Series 7 and 66 licensed • Strong background in client service with excellent communication skills • Proven ability to work in a remote environment • Ability to support advisors with occasional travel (approximately once per year) • Strong attention to detail and organizational skills • Effective oral and written communication; able to explain complex information clearly and simply • Outstanding interpersonal skills with the ability to build and foster relationships with clients, coworkers, and internal/external partners • Problem-solving abilities • Time management skills with the ability to handle multiple projects and deadlines

🏖️ Benefits

• 401K matching • Health benefits • Employee stock options • Paid time off • Volunteer time off • LPL Total Rewards package • Occasional travel to build relationships with supported advisors (approximately once per year)

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