Medical Assistant

Job not on LinkedIn

đŸ”„ 0 minutes ago

đŸ‡ș🇾 United States – Remote

đŸ’” $21 - $23 / hour

⏰ Full Time

🟱 Junior

Where this job comes from

Posted on Lucet's careers page ↗Lucet's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Lucet

501 - 1000 employees

đŸ„ Healthcare

⚕ Healthcare Insurance

☁ SaaS

Healthcare ‱ Healthcare Insurance ‱ SaaS

Lucet is a tech-enabled behavioral health company that combines human care teams and digital tools to connect individuals to timely, in-network mental health and substance-use care. It partners with health plans, employers, providers, and members through portals (employer/HR, member, provider, partner) and services such as EAP, care navigation, and provider resources to optimize access, quality, and value-driven behavioral healthcare.

📋 Description

‱ Report to the Director of Clinical Administration ‱ Support the Chronic Care Management Program with clinical and administrative assistance ‱ Serve as a primary patient contact through intake and confirmation calls ‱ Communicate provider-reviewed results and care plans ‱ Support initial visit preparation ‱ Schedule and reschedule in-person and telehealth visits ‱ Follow up on missed appointments and maintain continuity when provider availability changes ‱ Track patient admissions, discharges, and activity across hospitals, skilled nursing facilities, and other care settings ‱ Document updates in the EMR and notify the care team ‱ Obtain and upload medical records ‱ Coordinate respite or long-term care stays ‱ Schedule return-to-residence visits as directed ‱ Manage the clinical inbox ‱ Process medication refills, prior authorizations, and insurance-related forms ‱ Collaborate with multidisciplinary teams through meetings and improvement initiatives ‱ Escalate clinical concerns appropriately to RNs or providers ‱ Keep PCPs and specialists informed of care plan changes

🎯 Requirements

‱ High School Diploma or equivalent ‱ Completion of an accredited Medical Assistant training program ‱ Basic Life Support (BLS) certification ‱ 1+ years of experience in a clinical, healthcare, primary care, or outpatient clinical setting ‱ Familiarity with EMR systems and basic clinical documentation ‱ Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams ‱ Customer Service experience ‱ Ability to pass the specified background checks and 10-Panel Drug Screen upon hire and throughout employment ‱ High-speed internet service with minimum download speed of 20 Mbps, upload speed of 5 Mbps, and maximum latency of 100 milliseconds ‱ Ability to multitask and prioritize in a fast-paced environment ‱ Detail-oriented with strong organizational skills ‱ Positive attitude, hardworking, and dependable ‱ Coachable with commitment to continuous improvement ‱ Results-driven with understanding of performance measurement and analysis ‱ Quiet workspace with minimal background noise for calls ‱ Ability to remain stationary and seated for long periods, communicate, inspect information, perform repetitive motions, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude

đŸ–ïž Benefits

‱ Annual performance-based, discretionary incentive ‱ Medical, dental, and vision coverage ‱ 401(k) with competitive employer match ‱ Company-paid life and disability insurance ‱ Paid parental leave and wellbeing incentives ‱ Generous paid time off, including volunteer time ‱ Flexible spending accounts for healthcare and dependent care ‱ Professional development opportunities and tuition reimbursement ‱ Remote work flexibility (role-dependent) ‱ Meaningful personal and professional growth opportunities ‱ Company-provided equipment

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