Associate Client Manager

🔥 1 minute ago

🐻 Alaska, California, +2 more states – Remote

🐻 Alaska – Remote 🏄 California – Remote 🌺 Hawaii – Remote 🗽 New York – Remote

💵 $57.8k - $108.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤝 Client Partner

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Luminare Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Luminare Health is a leading provider of self-funded health plan administration services with over 50 years of industry experience. The company specializes in offering flexible and innovative solutions for hospitals, health systems, and direct-to-employer initiatives, focusing on administration, cost management, and digital reporting tools. Luminare Health is dedicated to being a reliable partner in managing healthcare costs and supporting strategic growth for its clients. The company emphasizes a member-centered approach to healthcare while delivering significant savings through expert claim analysis and management of high-cost claims.

📋 Description

• Manage the overall client relationship from implementation through everyday problem resolution and renewal activities • Work directly with sales executives on new groups that are sold • Manage a book of business, typically supporting groups with fewer than 300 employees • Maintain senior management-level contact with client Benefits, Human Resources, and financial staff and assigned broker partners • Work on internal projects that benefit and support clients and/or the client management organization • Retain and grow the assigned book of business • Maintain high levels of client satisfaction • Collaborate with Client Coordinators, Sales and Account Management partners, and broker partners

🎯 Requirements

• Bachelor’s Degree and 2 years previous Client Management experience and/or experience in a similar TPA or insurance environment with client-facing/client support responsibilities • High school diploma or GED equivalent required and 6 years industry experience • Willingness to travel (up to 10%) • Results oriented and self-motivated • Strong interpersonal and communication skills • Strong presentation skills • Organizational, analytical, problem-solving and time management skills are required • Insurance license (preferred) • Understanding of self-funding and employee benefit plans (preferred) • Knowledge and understanding of benefit-related federal laws, including ERISA, COBRA, HIPAA, and ACA (preferred) • Stop loss understanding is a plus • Remote employees must live within the continental United States, excluding Alaska, California, Hawaii or New York

🏖️ Benefits

• Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives • Annual incentive bonus plan