Senior Client Manager – LHB

🔥 7 minutes ago

🐻 Alaska, California, +2 more states – Remote

🐻 Alaska – Remote 🏄 California – Remote 🌺 Hawaii – Remote 🗽 New York – Remote

💵 $89.5k - $168k / year

⏰ Full Time

🟠 Senior

🤝 Client Partner

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Luminare Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Luminare Health is a leading provider of self-funded health plan administration services with over 50 years of industry experience. The company specializes in offering flexible and innovative solutions for hospitals, health systems, and direct-to-employer initiatives, focusing on administration, cost management, and digital reporting tools. Luminare Health is dedicated to being a reliable partner in managing healthcare costs and supporting strategic growth for its clients. The company emphasizes a member-centered approach to healthcare while delivering significant savings through expert claim analysis and management of high-cost claims.

📋 Description

• Retain and grow revenue for the assigned book of business • Exceed client expectations surrounding service excellence • Build and maintain consultative and strategic partnerships throughout the client life cycle • Support implementation, everyday problem resolution, upsell, and renewal activities • Work directly with sales executives during finalist presentations • Present to potential clients when requested • Support and service 12–20 clients • Maintain senior management-level contact with client stakeholders and the broker • Participate in internal projects benefiting and supporting clients or the client management organization • Retain and grow the assigned book of business

🎯 Requirements

• Bachelor’s Degree and 5 years of TPA or health insurance industry experience OR High School diploma and 9 years previous Client Management experience and/or experience in a similar TPA or health insurance environment with client-facing/client support responsibilities • Understanding of self-funding and employee benefit plans • Knowledge and understanding of benefit-related federal laws, including ERISA, COBRA, HIPAA, and ACA • Ability to travel up to 25% • Ability to interact with senior-level executives • Excellent presentation skills • Excellent written and verbal communication skills • Exceptional organizational skills • Analytical, problem-solving, and time management skills • State insurance license required or obtained within 90 days from date of hire • Candidates must live in California for the telecommute role

🏖️ Benefits

• Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives • Annual incentive bonus plan subject to the terms and conditions of the plan

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