Travel Customer Representative

Job not on LinkedIn

🕒 July 27

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lunara

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2022

🏦 Banking

💳 Fintech

👥 HR Tech

Banking • Fintech • HR Tech

Lunara is a fintech company that provides modern business banking combined with payroll and HR tools in a single portal. The platform lets business owners manage company payments, banking, payroll, and HR from one integrated interface, positioning itself as an all-in-one solution for businesses' financial and HR operations.

📋 Description

• Communicate with clients via email, phone, and messaging platforms to provide timely support • Manage booking updates, itinerary changes, cancellations, and special travel requests • Provide clear and accurate information about destinations, travel requirements, and company procedures • Proactively follow up with clients to confirm trip details and address any concerns • Resolve issues efficiently while maintaining a positive and professional attitude

🎯 Requirements

• Strong communicator with a customer-first mindset • Previous experience in customer service (travel, tourism, or hospitality is a plus) • Highly organized, reliable, and able to manage multiple tasks simultaneously • Tech-savvy and comfortable learning new systems and tools • Passionate about travel and helping others enjoy seamless experiences

🏖️ Benefits

• 100% remote, work-from-home position • Flexible working hours • Training and ongoing support • Career growth opportunities within a growing travel company • Access to travel perks and exclusive industry discounts • Collaborative and supportive team environment