Clinical Care Navigator, After Hours

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $38 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Lyra Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

⚕️ Healthcare Insurance

☁️ SaaS

👥 HR Tech

💰 $235M Series F on 2022-01

Healthcare Insurance • SaaS • HR Tech

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

📋 Description

• Managing crises and providing in-the-moment telephone support to clients with complex behavioral health issues • Ensuring client safety and connecting clients to high-quality, evidence-based providers and facilities • Supporting clients in connecting to care, exclusively by phone and email • Adopting new technology platforms and having a growth mindset • Working Sunday - Thursday: 12am-8:30am PT (1am-9:30am MT / 2am-10:30am CT / 3am-11:30am ET)

🎯 Requirements

• **Master’s degree in clinical social work or equivalent**; LCSW or equivalent independent clinical licensure is required (e.g. LMFT, LPC, LPCC, etc) or a Bachelor's degree in nursing (RN). We’re unable to provide supervised hours toward licensure. Candidates without a state license to deliver mental health services, independently, will not be considered (with the exception of the RN license) • **Must have two years post license experience (EAP/clinical call center experience preferred)** • **Bachelor's degree in nursing (RN); Must have two years psychiatric intake, assessment RB, other related experience (EAP/clinical call center experience preferred)** • **Significant experience managing high-risk clinical situations (e.g., suicidality, mandated reporting)** • Bilingual, Spanish-speaking candidates strongly preferred (but not required) • Must be a full time resident of the United States; work cannot be completed from outside the United States.

🏖️ Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) • Lyra for Lyrians; coaching and therapy services • Competitive time off with pay policies including vacation, sick days, and company holidays • Paid parental leave • 401K retirement benefits • Monthly tech allowance • We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!