Operations Lead – Neurodiversity Center of Excellence

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $95k - $131k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lyra Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $235M Series F on 2022-01

Healthcare • Healthcare Insurance • SaaS

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

📋 Description

• Manage and monitor key Neurodiversity Center of Excellence program metrics • Identify and proactively address operational risks and opportunities • Drive the operational roadmap in collaboration with cross-functional partners • Independently manage day-to-day operations supporting providers and the clinical team • Collaborate with Clinical, Product/Design, Data Science, Analytics, and HR/Legal partners • Scope and manage key operational initiatives • Improve the scalability of existing processes • Train clinical and support staff on new workflows • Design and implement scalable operational solutions as the Center of Excellence grows • Analyze complex operational challenges, identify root causes, and develop effective solutions • Execute operations for Lyra Health’s Neurodiversity Center of Excellence • Build workflows supporting clients and providers while maintaining client and provider experience

🎯 Requirements

• 8+ years of experience with digital health operations, management consulting, or related experiences • Some high-growth operations or startup experience is strongly preferred • Excellent interpersonal skills and ability to build trust with senior-level client stakeholders • Ability to adjust communication style for different audiences to influence coordinated action • Highly organized self-starter who excels in driving clarity amidst ambiguity • Ability to prioritize competing tasks • Experience building new programs from scratch • Strong project management skills • Demonstrated ability to drive results with cross-functional partners involving complex documentation, work plans, and deadlines across multiple parallel initiatives • Facility with data analysis in Google Sheets, SQL, and Snowflake preferred • Metrics-driven approach to problem solving • Ability to lead and drive large-scale complex, multi-stakeholder projects • Passion for expanding access to quality mental health care

🏖️ Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) • Lyra for Lyrians; coaching and therapy services • Equity in the company through discretionary restricted stock units • Competitive time off with pay policies including vacation, sick days, and company holidays • Paid parental leave • 401K with up to 3% matching • Monthly tech allowance • Well-being perks and activities • Surprise swag • Regular community celebrations