Senior Director, Enterprise Operations

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $235k - $265k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

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Lyra Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $235M Series F on 2022-01

Healthcare • Healthcare Insurance • SaaS

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

📋 Description

• Define Lyra’s multi-year enterprise transformation strategy, prioritizing high-impact initiatives that transform Lyra’s pace of delivery and optimize internal operations • Drive Lyra’s enterprise transformation roadmap, taking cross-functional projects from concept to measurable operational outcome • Establish transformation KPIs, including productivity lift, cost-to-serve reduction, and throughput velocity, and track realized ROI against Finance benchmarks • Proactively identify key blockers to success and investments required to accelerate impact • Lead a cross-functional team of strategic operators driving operational transformation projects • Partner closely with dedicated technical teams to bring technical initiatives to life • Enable a high-performing work culture oriented toward ongoing operational excellence and AI fluency

🎯 Requirements

• 15+ years of overall business experience • 8+ years leading large-scale operational or digital transformations at growth-stage or enterprise tech companies • Proven experience identifying key blockers to organizational effectiveness, scoping potential paths forward, building alignment on solutions, and executing • Proven track record deploying enterprise AI solutions, automation workflows, and/or advanced analytics to drive operating leverage • Deep expertise in financial modeling, business case development, and tracking post-implementation ROI alongside Finance • Demonstrated success leading cross-functional teams through complex organizational and workflow shifts • Strategic executor who thrives in fast-paced, high-growth, and ambiguous environments • Effective communicator across organizations

🏖️ Benefits

• Discretionary bonuses • Comprehensive healthcare coverage including medical, dental, vision, FSA/HSA, life and disability insurances • Lyra for Lyrians; coaching and therapy services • Equity in the company through discretionary restricted stock units • Competitive time off with pay policies including vacation, sick days, and company holidays • Paid parental leave • 401K retirement benefits • Monthly tech allowance • Well-being perks and activities • Surprise swag • Regular community celebrations

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