Sales Engineer

🔥 0 minutes ago

🍂 Massachusetts, Texas – Remote

🍂 Massachusetts – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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M-Files

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

☁️ SaaS

⚡ Productivity

🏢 Enterprise

SaaS • Productivity • Enterprise

M-Files is a leader in knowledge work automation, providing intelligent solutions for document management, workflow automation, and content collaboration. The company focuses on automating and simplifying processes for knowledge workers, enhancing productivity, compliance, and security. With a range of industry-tailored solutions, M-Files integrates seamlessly with various existing applications like Microsoft 365, Google Workspace, and Salesforce, offering comprehensive enterprise content management.

📋 Description

• Partner with Account Executives to run structured discovery, qualify opportunities and map customer pain points to measurable business outcomes. • Script, configure and deliver value-driven demos tailored to the prospect's industry, data and processes. • Plan, run and close out proofs of concept (POCs) with clear success criteria, timelines and results. • Design and demonstrate AI-powered solutions on M-Files, including intelligent metadata and classification, AI assistants, document and data extraction, workflow automation and agent-driven processes. • Build integrations and extensions using M-Files APIs, connectors and low-code or scripted tooling, connecting M-Files to CRM, ERP and collaboration systems. • Advise customers on responsible AI adoption, including data quality, security, access control, governance and regulatory compliance. • Explain AI feature capabilities and limitations, fit solutions into customer architectures, and answer technical objections. • Document technical requirements, integration needs and proposed solution designs for Services and implementation teams. • Provide technical thought leadership through workshops, webinars, solution briefs and reusable demo assets. • Build trusted-advisor relationships with technical and business stakeholders. • Help advance deals, convert prospects and identify expansion and upsell opportunities. • Share customer insights, competitive intelligence and feature gaps with Product and Engineering to influence the roadmap. • Track and report pipeline influence, POC outcomes and demo effectiveness, using metrics to improve performance.

🎯 Requirements

• Bachelor's degree in Computer Science, MIS, Engineering or a related field preferred; equivalent hands-on experience is valued. • 3+ years in a pre-sales, solution consulting or technical consulting role supporting complex software sales cycles, ideally enterprise SaaS, content services, workflow or automation. • Working programming knowledge: comfortable reading and writing code in languages such as Python, JavaScript/TypeScript or C#, and working with REST APIs, JSON, webhooks and SQL. • Practical understanding of modern AI: large language models, retrieval-augmented generation (RAG), prompt design, AI agents and tool use, and the Model Context Protocol (MCP) or similar integration standards, plus clear views on accuracy, hallucination risk, data privacy and AI governance. • Experience with automation and integration platforms and patterns (workflow engines, iPaaS or low-code tools, event-driven integrations). • Metric-driven: you set goals, track results such as POC win rate, demo-to-opportunity conversion and sales cycle impact, and adjust based on evidence. • A natural problem solver and lifelong learner who keeps up with the fast-moving AI landscape and likes to experiment with new tools. • A genuine enjoyment of talking with customers, asking good questions and solving their problems with M-Files products. • Excellent written and verbal communication, with the ability to turn complex technical concepts into clear, compelling messages for both technical and non-technical audiences. • Experience with document management, enterprise content management (ECM), metadata-driven or intelligent document processing solutions. • Familiarity with Microsoft 365, Teams, Salesforce, SAP or other systems M-Files commonly integrates with. • Knowledge of information security and compliance frameworks such as ISO 27001, GDPR and SOC 2, and of regulated industries like life sciences, manufacturing, financial services or the public sector. • Cloud and architecture knowledge (Azure, AWS, identity and access management, APIs). • Experience building AI-powered prototypes, agents or automations, or contributing to internal tools or open source projects.

🏖️ Benefits

• 10 paid holidays annually • Unlimited PTO • Matching 401K Plan (25% of employee's contribution up to the IRS max) • Health insurance (PPO and HDHP/HSA plans offered) • Dental insurance • Vision insurance • Life insurance (1x employee salary) • Short-term disability (employer paid) • Long-term disability (employer paid) • Flexible Spending Plan (medical and dependent) • As a remote enabled company our employees enjoy the flexibility to establish their own life/work balance