Senior Account Manager – Market Research

🕒 June 24

🔔 Pennsylvania, Washington – Remote

🔔 Pennsylvania – Remote ☕ Washington – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

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M3 USA

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2000

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

M3 USA is a company that specializes in providing market research, recruitment, and promotional solutions to the healthcare industry. They focus on connecting healthcare professionals, particularly physicians, with tools and resources that improve the practice of medicine. Through a variety of services, including qualitative and quantitative market research, multi-channel promotion, healthcare recruitment, and clinical trials, M3 USA supports the life sciences industry by enabling healthcare professionals to stay informed and provide optimal care. A subsidiary of M3 Inc. , M3 USA is engaged with leading pharmaceutical companies and offers extensive research capabilities across Europe and the U. S. They are known for their data-driven intelligence and their efforts in building networks within the healthcare community.

📋 Description

• Support maintenance of the assigned account(s) by effectively managing contracts and up-sell/cross-sell opportunities • Actively network within existing client contacts for any new business/prospects • Organizing client and internal kick off calls, developing insightful proposals and delivering strategic sales communications • Consulting with clients on sample design and business issues. • Provide superior customer service by working with Project Managers and Research Managers to execute project specifications and deliver quality results to clients • Resolving sales or delivery issues with client and Operations teams • Managing bid requests, and ensuring proper and timely delivery • Collaborating with partners and vendors to ensure seamless project execution • Act as the liaison between Sales and Project Managers on all projects. • Light travel (possibly with a sales VP) to support onsite client visits as well as earn and develop business by presenting capabilities. • Maintaining personal quota while delivering on the above

🎯 Requirements

• Uses the CRM (HubSpot) proficiently to log all sales activity – calls, bids, meetings. • Able to correctly move a project through the deal cycle and manages pipeline using HubSpot. • Produces, maintains and disseminates to internal teams well written, informed Account Plans. • Takes full ownership of individual revenue, GP and sales goals. • Is able to provide an accurate weekly and monthly sales forecast when requested to. • Understands research methods and methodologies. • Comprehends client objectives and can offer guidance around the service/product options available to our clients. • Speaks confidently when delivering a bid to a customer. • Proactively advises clients on Compliance. • Works collaboratively with each of the other internal teams to the benefit of our client. • Drives client service whilst also maintaining a healthy GP. • Proactively handles critical client conversations and supports Operations in project delivery

🏖️ Benefits

• Health and Dental • Life, Accident and Disability Insurance • Prescription Plan • Flexible Spending Account • 401k Plan and Match • Paid Holidays and Vacation • Sick Days and Personal Day