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Senior AI Engineer

🕒 May 27

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Logo of Macmillan

Macmillan

1001 - 5000 employees

📱 Media

📚 Education

Media • Education

Macmillan is a leading global publishing company and home to a wide range of imprints that publish adult and children’s fiction, nonfiction, and educational materials. Part of the Holtzbrinck Publishing Group, Macmillan also operates Macmillan Learning and Macmillan Education, providing interactive course solutions, higher education content, language learning, and school curriculum publishing across dozens of countries. The company focuses on supporting authors, educators, students, and institutions with world-class content and digital learning tools.

📋 Description

• Own AI-powered features end-to-end, from scoping, design and requirements engineering to feature evaluation, deployment and operation. • Design, build and maintain cloud-native, event-driven AI applications across the full stack. • Evaluate, integrate, and optimize AI models for production use, balancing quality, latency, reliability and cost. • Collaborate effectively with cross-functional team members, including non-technical stakeholders, to refine requirements and align technical solutions with business objectives. • Build and maintain robust AI inference, evaluation, and monitoring pipelines. • Develop and implement robust, automated AI application evaluation frameworks. • Analyze AI application performance data and experiments, using insights for data-driven improvements. • Operate and improve production systems, taking ownership of reliability, quality, and technical debt. • Stay current with AI advancements and share knowledge to upskill the team. • Plan, track, and break down work effectively in an agile team. • Provide technical leadership, drive design reviews, write ADRs and contribute to hiring and onboarding. • Participate in on-call rotations, incident response and post-mortems for AI-powered systems and help define SLOs and error budgets.

🎯 Requirements

• Pragmatic, result-oriented analytical problem solving skills that can overcome ambiguity. • Friendly, concise, audience-oriented communication in written and spoken form (English) with effective asynchronous communication. • Self-organized, purpose-driven individual that likes to collaborate with and enable their team. • A T-shaped engineer with strong general software engineering and AI skills, paired with deep expertise in at least one area: Frontend: Advanced experience with React and TS, building high-quality, user-facing apps. Backend: Deep experience designing and operating scalable, event-driven Python systems in cloud-native environments. AI: In-depth knowledge of frontier AI models, evaluation, integration into AI-powered product features, and production best practices. Strong theoretical understanding and practical experience with current AI model internals. • Proven experience with AI model deployment & utilization strategies, evaluation methodologies, and monitoring frameworks in production environments. • Proven experience owning features end-to-end, from technical design to production. • Strong understanding of how to integrate AI into production systems, including the challenges of non-deterministic behavior. • Solid understanding and practical application of MLOps and LLMOps best practices for AI applications. • Familiarity and hands-on experience with major AI service providers and their offerings. • Working knowledge of fine-tuning methods and their appropriate application. • Strong software engineering skills with the ability to bridge AI research/concepts and robust, production-ready engineering implementations. • Experience breaking down complex AI objectives into requirements & actionable tasks. • Experience leveraging and refining agile practices and processes within an AI/ML team context, including effective requirements, design, and code reviews. • Proven experience in quickly assessing and adopting new technologies & frameworks. • Able to implement Clean Architecture & Onion Architecture principles. • Experience building and operating cloud-native systems, ideally on Google Cloud / Firebase with solid DevOps and MLOps fundamentals, including CI/CD, observability, and Infrastructure as Code. • Working knowledge of AI safety and security. • Solid testing discipline across the stack. • Mentorship and technical-leadership experience: growing other engineers, leading design reviews, and influencing technical direction across teams. • Working knowledge of AI safety and security: OWASP Top 10 for LLMs, prompt injection, data exfiltration risks, content moderation, and PII / GDPR handling. • Solid testing discipline across the stack - unit, integration, and contract tests for both deterministic code and AI components. • Experience operating production systems on-call.

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