Senior Manager, IT – Enterprise Systems

🕒 May 14

🏢🏡 New York City – Hybrid

💵 $160k - $180k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Magic Spoon

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

👥 B2C

💰 $106.3M Series B on 2022-06

B2C • Food

Magic Spoon is a company that specializes in creating high-protein, keto-friendly cereals and treats. With over 75,000 5-star reviews, their products are crafted to bring the nostalgic flavors of childhood cereals with grown-up ingredients, offering a delicious and healthier alternative. The company's focus is on snackable, portable, and delectable treats that are low in sugar and free from artificial ingredients. Magic Spoon offers a variety of flavors and allows customers to build custom bundles for delivery, emphasizing convenience and healthful options in the breakfast and snack category.

📋 Description

• Own Magic Spoon's ERP (Microsoft Dynamics 365 Business Central) day-to-day, ensuring it runs reliably and supports the business as we grow • Manage integrations between BC and connected systems (Shopify, EDI, 3PLs, finance and reporting tools), troubleshooting issues and rolling out enhancements as needs evolve • Partner with Finance, Operations, and Supply Chain to make sure the ERP supports key workflows such as month end close, reporting, and decision-making • Execute ERP enhancements and module rollouts in partnership with internal stakeholders and external implementation partners • Run software evaluations, implementations, and rollouts from requirements gathering through training and adoption • Lead the rollout and adoption of AI tools across the company: identify high-leverage use cases, get tools into people's hands, train teams, and help every function get more out of AI • Partner with department leads (Finance, Operations, Commercial, People, Marketing) to understand their needs and help them pick and implement the right tools • Stay current on what's working at peer companies and bring strong recommendations to the leadership team • Maintain Magic Spoon’s overall systems architecture and tech stack, pressure testing current needs and future state requirements/design • Deeply understand our data architecture and requirements to best support the team in delivering accurate and reliable data to support business processes and analysis • Guide IT team to support departments upleveling analytics fluency and using data to drive business decisions • Maintain a clear, prioritized IT roadmap that reflects company priorities, with transparent tradeoffs when capacity is constrained • Run IT projects with rigor: clear scope, timelines, owners, and success criteria, delivered on schedule and on budget • Manage the IT budget end-to-end: software contracts, renewals, hardware, and vendor spend • Track spend rigorously, identify opportunities to consolidate or optimize tools, and bring a clear ROI lens to every investment • Run vendor selection, contract negotiation, and ongoing relationship management; hold vendors accountable to service levels and value delivery • Lead and develop a team of two across IT Specialist and Data Product Engineer • Set clear goals, give regular feedback, and create growth opportunities for both • Foster a problem-solving, business priority-centric culture within the IT function

🎯 Requirements

• 6+ years of IT experience, with at least 2 years managing a team • Hands-on experience implementing, administering, and improving an ERP system, preferably Microsoft Dynamics 365 Business Central or a similar ERP system (i.e. NetSuite) • Strong project management skills, with a track record of leading software implementations from evaluation through rollout and adoption • Demonstrated rigor around prioritization: you can hold the line on scope and sequencing when the asks pile up • Experience in a CPG, DTC, or retail environment strongly preferred; you understand how IT supports a business that ships physical product through complex retail and eCommerce channels • Experience with data warehouse architecture and familiarity with structuring a variety of data sources into actionable end user formats to drive business decision making • Experience managing IT budgets and vendor relationships, with a track record of negotiating well and holding vendors accountable • Excellent communicator who can partner across functions and translate between technical and business audiences • Hands-on experience with AI tools and a clear point of view on how to drive adoption across a business • Bachelor's degree in IT, Computer/Systems Engineering, or a related field preferred

🏖️ Benefits

• Competitive salary & equity • Bonus eligibility • 100% covered Health, Vision, Dental insurance (50% covered for dependents) • 401(k) with company match • Generous parental leave • Flexible vacation • Paid company holidays • Paid sick leave • Catered lunch in office • Dog friendly office • Unlimited cereal ✨ 🥣