Partner Implementation Enablement Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

🦅 H1B Visa Sponsor

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Malbek

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

SaaS • Enterprise • Artificial Intelligence

<Malbek> Malbek is an enterprise-grade, AI-augmented contract lifecycle management (CLM) platform that centralizes contract creation, execution, analysis, and integrations. The platform offers modules for CLM, AI-driven insights and recommendations, clickwrap agreements, and a no-code integrations marketplace, targeting legal, procurement, sales, and finance teams at large organizations to accelerate contracting velocity, reduce risk, and improve operational collaboration.

📋 Description

• Plan, track, and coordinate partner-led implementations, technical readiness activities, and enablement milestones • Manage action items, risks, issues, dependencies, status updates, and escalation follow-through • Maintain program artifacts including trackers, RAID logs, readiness checklists, and playbook compliance tools • Support reporting, steering committee preparation, readiness reviews, and governance discussions • Own the day-to-day partner oversight process • Support partner onboarding, product training, methodology workshops, certification, and technical enablement • Maintain playbooks, implementation guides, best practices, training content, and enablement artifacts across the partner portal and LMS • Serve as a day-to-day partner contact and gather feedback to improve program structure, training, governance, and resources • Guide partners through Malbek CLM configuration, solution design, customer use cases, and implementation best practices • Review partner configurations for alignment with Malbek standards and customer requirements • Advise on workflow automation, approvals, data migration, integrations, AI-enabled capabilities, QA testing, and adoption-focused configuration

🎯 Requirements

• Bachelor’s degree in Business, Information Systems, Legal Studies, Computer Science, or a related field, or equivalent experience • 4–5 years in SaaS implementation, project coordination, partner programs, customer success, technical enablement, product training, or delivery operations • Experience with implementation plans, trackers, RAID logs, readiness checklists, status reporting, governance meetings, escalations, configuration reviews, and partner enablement activities • Ability to learn enterprise software configuration, translate requirements into practical guidance, and troubleshoot functional or technical delivery questions • Preferred exposure to CLM processes, workflow design, SaaS configuration, data migration, integrations, APIs, reporting, AI-enabled capabilities, partner portals, LMS platforms, CRM systems, or partner ecosystems • Strong documentation, communication, presentation, training, facilitation, analytical, and problem-solving skills • Ability to work independently in a fast-paced, remote-first environment • Ability to build strong relationships and trust and influence without direct authority • Must be authorized to work full-time in the United States • Malbek does not provide visa sponsorship • Ability to travel up to 15%, primarily domestic

🏖️ Benefits

• Remote-first work environment • Ability to travel up to 15%, primarily domestic