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Mangomint

WebsiteLinkedInAll Job Openings

11 - 50 employees

💄 Beauty

🧘 Wellness

☁️ SaaS

💰 $13M Series A on 2022-12

Beauty • Wellness • SaaS

Mangomint is a leading software provider aimed at revolutionizing the salon and spa industry. The company offers a comprehensive suite of features designed to streamline business operations and enhance the client experience. These features include appointment scheduling, payment processing, client management, online booking, two-way texting, retail and inventory management, and much more. Mangomint caters to a variety of business types within the beauty and wellness sectors, such as hair salons, spas, beauty salons, and wellness centers. Their user-friendly platform allows businesses to automate daily operations, reduce costs, and improve efficiency, making it the preferred choice for salon and spa owners looking to optimize their services and customer engagements.

📋 Description

• Sell an exciting new product to customers, guiding them through a largely self-serve experience • Onboard new customers and help them get the most out of the product • Answer questions, overcome objections, and provide ongoing support once customers are up and running • Own the customer relationship end to end, from first conversation through adoption • Surface what customers want and where they get stuck • Work directly with our engineers to shape what gets built next • Help define the motion from the ground up, building the playbook as you go

🎯 Requirements

• Experience working in a SaaS company, ideally in a customer-facing role where you've sold to, onboarded, or supported customers • Experience in a startup or other fast-paced environment where you've had a high degree of ownership, autonomy, and cross-functional collaboration • A high-agency, high-drive generalist who can't help but solve the problem in front of you • A fast learner who's comfortable wearing many hats • A track record of growth wherever you've landed, your background probably doesn't fit neatly into one box, and that's the point • A strong understanding of sales, the customer, and the broader business, enough to operate across all of it • A first-principles thinker who'd rather figure it out than follow a script • Someone energized by ambiguity, who wants to help write the playbook rather than have one handed to them

🏖️ Benefits

• Health, dental, vision, life & LTD insurance • Generous monthly wellness budget for gym memberships, yoga, etc. • Premium subscription to the Calm app & One Medical membership • Flexible PTO • 401k plan available (no matching) • Employee stock option program