
10,000+ employees
š”ļø Insurance
šø Finance
Insurance ⢠Finance
Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.
š„ 5 hours ago
š Massachusetts ā Remote
šµ $92.5k - $160.3k / year
ā° Full Time
š” Mid-level
š Senior
š Auditor
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10,000+ employees
š”ļø Insurance
šø Finance
Insurance ⢠Finance
Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.
⢠Conduct post-issue audits and monitor new underwriting initiatives for technical accuracy, guideline adherence, and quality of underwriter decisioning ⢠Review underwriting decisions for medical, financial, and operational soundness against company guidelines, risk appetite, and mortality assumptions ⢠Identify material errors, trends, and themes in audit results ⢠Prepare structured reports and recommendations for management ⢠Collaborate with Underwriting Management and Risk Management on Corrective Action Plans and remediation tracking ⢠Support enhancement of the Underwriting Risk Control Framework, including control design, key risk indicators, and governance standards ⢠Translate audit findings into targeted training, coaching, and guideline clarifications with Training & Development ⢠Test and evaluate new tools, rules engines, and GenAI solutions for impact on underwriting quality and risk ⢠Assist with targeted audits for Underwriting Innovation initiatives ⢠Maintain audit documentation for internal audit, governance committees, and regulatory review ⢠Contribute to continuous improvement of audit frameworks, metrics, and reporting
⢠Several years (typically 5+ years) of experience in life insurance underwriting, with proven expertise in medical and financial underwriting ⢠Strong understanding of life insurance products, underwriting guidelines, and risk selection principles ⢠Ability to interpret complex medical and financial information and assess risk appropriately ⢠Excellent analytical skills and attention to detail ⢠Ability to identify patterns and root causes in audit findings ⢠Strong written and verbal communication skills ⢠Ability to present findings clearly and constructively to underwriters and leadership ⢠High level of professionalism, integrity, and discretion when handling sensitive information ⢠Experience in an audit, quality assurance, or risk management capacity within life underwriting preferred ⢠Familiarity with governance frameworks, risk controls, and regulatory expectations related to underwriting preferred ⢠Comfort working with data, including Excel and BI tools, preferred ⢠Professional designations such as ALU, FALU, FLMI or equivalent preferred ⢠Technical underwriting expertise in medical and financial underwriting ⢠Critical thinking and problem-solving ⢠Objectivity and fairness in assessment and feedback ⢠Collaboration with cross-functional teams ⢠Organizational skills and ability to manage multiple audits and deadlines ⢠Commitment to continuous improvement, learning, and knowledge sharing
⢠Competitive compensation ⢠Health insurance ⢠Dental insurance ⢠Mental health benefits ⢠Vision insurance ⢠Short-term disability insurance ⢠Long-term disability insurance ⢠Life and AD&D insurance coverage ⢠Adoption/surrogacy benefits ⢠Wellness benefits ⢠Employee/family assistance plans ⢠Retirement savings plans ⢠Pension/401(k) savings plans ⢠Global share ownership plan with employer matching contributions ⢠Financial education and counseling resources ⢠Up to 11 paid holidays per year ⢠3 personal days per year ⢠150 hours of vacation per year ⢠40 hours of sick time per year, or more where required by law ⢠Statutory leaves of absence ⢠Flexible, inclusive work environment ⢠Professional development, learning, and career growth opportunities ⢠Incentive programs and incentive compensation tied to business and individual performance
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