Senior Long Term Care Investigator

🔥 1 minute ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $92.5k - $160.3k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Independently plan and conduct complex long-term care investigations • Oversee investigative activities performed by third-party surveillance vendors • Successfully complete high-quality, complex long-term care claims investigations • Develop and execute thorough investigative plans • Obtain and review internal and external documents supporting investigative activity and findings • Conduct interviews with insureds, caregivers, and other involved parties • Manage third-party vendors conducting long-term care surveillance activities • Communicate findings and investigation status to Requesters • Produce accurate, concise, objective reports • Present case findings and recommendations to department management and Requesters • Use internal case management systems to update management and plan/prioritize concurrent assignments • Adhere to departmental, company, and regulatory timelines, policies, and requirements • Prepare and present cases for referral to law enforcement, prosecutors, and regulators when applicable • Provide depositions, grand jury, and court testimony as required • Maintain knowledge of advanced investigative techniques, information sources, financial services industry changes, and applicable laws and regulations • Maintain and expand a network of professional contacts • Attend training sessions, read pertinent trade journals, and participate in and present to professional organizations and associations

🎯 Requirements

• Bachelor’s degree preferably in Criminal Justice or related field required • Five (5) or more years of experience in the investigation profession and/or financial services industry • Designations/certifications in relevant subject matter areas are a plus, including CFE, LTCP, and LOMA • Highly proficient in various computer applications, including Microsoft products • Advanced written and verbal communication skills • Advanced analytical skills • Advanced interviewing skills • Ability to work in a dynamic environment • Efficient and effective organizational skills • Strong presentation skills • Ability to travel on short notice and respond to urgent long-term care claim investigations • Foreign language proficiency is a plus

🏖️ Benefits

• Incentive programs and incentive compensation tied to business and individual performance • Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension/401(k) savings plans • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Up to 11 paid holidays • 3 personal days • 150 hours of vacation • 40 hours of sick time, or more where required by law • Statutory leaves of absence • Remote work arrangement • Learning and career growth support • Flexible environment supporting well-being and inclusion

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