Senior Long Term Care Investigator

Job not on LinkedIn

🔥 1 minute ago

🏖️ New Jersey, New York – Remote

🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $92.5k - $160.3k / year

⏰ Full Time

🟠 Senior

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

🏥 Healthcare

💸 Finance

🛡️ Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Healthcare • Finance • Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Independently plan and conduct complex long-term care claims investigations • Oversee investigative activities performed by third-party surveillance vendors • Develop and execute thorough investigative plans • Obtain and review internal and external documents supporting investigative activity and findings • Conduct interviews with insureds, caregivers, and other involved parties • Manage third-party vendors conducting long-term care surveillance activities • Communicate findings and investigation status to Requesters • Produce accurate, concise, objective reports • Present case findings and recommendations to department management and Requesters • Use internal case management systems to update management and plan/prioritize concurrent assignments • Adhere to departmental, company, regulatory timelines, policies, and requirements • Prepare and present cases for referral to law enforcement, prosecutors, and regulators when applicable • Provide depositions, grand jury, and court testimony as required • Maintain knowledge of advanced investigative techniques, information sources, financial services industry changes, and applicable laws and regulations • Maintain and expand a network of professional contacts • Attend training, read pertinent trade journals, and participate in or present to professional organizations and associations

🎯 Requirements

• Bachelor’s degree preferably in Criminal Justice or related field required • Five (5) or more years of experience in the investigation profession and/or financial services industry • Highly proficient in various computer applications, including Microsoft products • Advanced written and verbal communication skills • Advanced analytical skills • Advanced interviewing skills • Ability to work in a dynamic environment • Efficient and effective organizational skills • Strong presentation skills • Ability to travel on short notice and respond to urgent long-term care claim investigations • Designations/certifications such as CFE, LTCP, or LOMA are a plus • Graduate work is a plus • Foreign language proficiency is a plus

🏖️ Benefits

• Incentive programs and incentive compensation tied to business and individual performance • Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension/401(k) savings plans • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Up to 11 paid holidays per year • 3 personal days per year • 150 hours of vacation per year • 40 hours of sick time per year (or more where required by law) • Statutory leaves of absence • Flexible work environment • Learning and career growth support • Well-being and inclusion support

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