Senior Underwriting Consultant

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Manulife

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Evaluate applications of the highest financial impact and complexity • Analyze decisions without compromising overall underwriting policies • Work independently and guide more junior colleagues • Identify and provide solutions to work related problems and issues (i.e. Work flow, systems) • Negotiate and manage time and resources to meet deadlines and service times • Provide training and act as an information resource for more junior underwriters • Process all aspects of auditing, formal appeal reviews and contestable claim review • Audit applications underwritten to ensure underwriting decisions, correspondence and administrative processing have been followed in accordance with established guidelines and policies • Audit medical record summaries to ensure documentation is in accordance with established guidelines • Assist management with various research projects pertaining to risk assessment • Process formal underwriting appeals and complaints • Review underwriting fraud referrals for appropriateness and assist management with book of business reviews • Review contestable claims for potential misrepresentation during underwriting • Maintain good relationships within a self-directed team environment • Project a professional image and serve as an example to junior staff • Manage all aspects of underwriting process for most complex cases • Serve as a subject matter expert for more junior colleagues and management

🎯 Requirements

• College graduate or business equivalent • Preferably 7 or more years of underwriting experience or exposure • Strong knowledge of underwriting function; Sound knowledge of John Hancock's various businesses • Strong knowledge of referral areas • Strong organizational, communication and interpersonal skills • Strong analytical skills; ability to define, research and resolve problems • Excellent ability to create and maintain customer relationships • Ability to prioritize and work effectively under deadlines balancing published service times with an appropriate customer focus • Strong ability to comprehend, retain and apply current technical information to daily work issues • Strong knowledge of company plans, riders, benefits and illustrations • Strong knowledge of medical science, technology and terminology and their impact on morbidity.

🏖️ Benefits

• Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability coverage • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans (including 401(k) with employer matching) • Generous paid time off (11 paid holidays, 3 personal days, 150 hours vacation, 40 hours sick time)

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