Product Owner, Fraud, Waste & Abuse

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $90.2k - $167.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

🏥 Healthcare

💸 Finance

🛡️ Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Healthcare • Finance • Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Lead and prioritize critical fraud initiatives to deliver business value • Drive product strategy, roadmap, and delivery for Fraud, Waste & Abuse capabilities • Own and prioritize the product backlog, including epics, stories, and themes aligned to strategy • Represent the voice of the customer by incorporating user research and feedback into product decisions • Partner with agile teams, Scrum Leads, and cross-functional stakeholders to deliver prioritized features • Use KPIs, experiments, and data analysis to measure performance and guide product direction • Collaborate with Engineering, Design, and leadership to identify pain points and accelerate value delivery • Oversee release planning, remove roadblocks, and continuously improve through learning and adaptation

🎯 Requirements

• Required experience in Long-Term Care (LTC), preferably within Fraud, Waste & Abuse, claims, or related product environments • Strong organizational, analytical, and problem-solving skills • Excellent verbal and written communication skills • Solid understanding of technical architecture, current technology stacks, and platform constraints • Proven experience facilitating journey mapping, story mapping, and roadmap planning sessions • Demonstrated ability to lead projects or workstreams independently and coordinate small cross-functional teams • Experience in product development, project management, and change management • Ability to use KPIs, data interpretation, and performance tracking to validate decisions, measure outcomes, and drive optimization

🏖️ Benefits

• Flexible work environment • Learning and career growth support • Well-being and inclusion support • Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance • Life and AD&D insurance • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension/401(k) savings plans • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Up to 11 paid holidays annually in the U.S. • 3 personal days annually • 150 hours of vacation annually • 40 hours of sick time annually • Statutory leaves of absence