Field Service Technician – Dispenser, Concrete Admixtures

🔥 12 hours ago

🌴 South Carolina – Remote

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💵 $60k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Logo of MAPEI USA

MAPEI USA

1001 - 5000 employees

Founded 1983

🏭 Manufacturing

🚀 Aerospace

🛒 Retail

Manufacturing • Aerospace • Retail

MAPEI USA is a leading manufacturer of adhesives, sealants, and other products for the construction and building materials industry. The company specializes in providing high-performance solutions for flooring, tile installation, and surface preparation in both residential and commercial applications. With a strong commitment to innovation and sustainability, MAPEI USA aims to support building professionals in achieving their project goals with reliable and efficient products.

📋 Description

• Assemble, install, calibrate, and maintain dispenser equipment, including electrical and mechanical components • Perform preventive and emergency repairs to ensure uptime and reliability • Assist customers with proper use and maintenance of equipment • Maintain service logs and equipment inventory, and ensure parts availability • Coordinate with the supervisor to plan efficient installation and service schedules • Partner with Sales Representatives to build and maintain professional customer relationships • Support product demand and service needs through timely, quality interactions • Call in delivery orders as needed and respond promptly to customer requests • Plan and schedule daily, weekly, and monthly service work • Execute equipment ordering, expense reports, calibration tracking, and compliance documentation • Follow company policies, work procedures, and safety regulations • Perform other duties as assigned

🎯 Requirements

• High school diploma or GED required • Trade certification or 4+ years’ experience in construction or dispenser equipment preferred • Proficient in mechanical, electrical, and basic plumbing systems • Ability to read and interpret mechanical/electrical drawings • Valid driver’s license and good driving record • Physically able to climb, bend, stretch, and lift up to 50 lbs. independently (100 lbs. with assistance) • Strong organizational, planning, and customer service skills • Effective oral and written communication; able to manage conflict and build positive relationships • Ability to maintain a high travel requirement in the assigned region

🏖️ Benefits

• Annual discretionary bonus based on individual performance and company results • Company vehicle and fuel card • Free medical insurance or highly competitive medical plan with minimal monthly employee contributions and zero deductibles • 17 days of paid sick and vacation time annually (prorated in year one) • 401(k) retirement plan with up to 6% matching • Dental and vision programs • Flexible spending accounts • Employer-paid life insurance • Free tele-med physician services • Tuition reimbursement programs • Discounted home/auto insurance programs • Supplemental life insurance • Various other company employee-centric perks initiatives

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