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Field Service Technician

🔥 16 hours ago

🏄 California – Remote

infoinfo

đź’µ $24 - $28 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź”§ Field Service Engineer

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Logo of Plug Power

Plug Power

1001 - 5000 employees

đź’Ľ Consulting

📦 Logistics

⚡ Energy

Consulting • Logistics • Energy

Plug Power is a turnkey provider of clean, reliable solutions for hydrogen fuel cell-based applications. The company focuses on creating an end-to-end green hydrogen ecosystem, encompassing production, storage, delivery, and energy generation. Its mission is to assist customers in meeting their business goals while contributing to the decarbonization of the economy.

đź“‹ Description

• Maintain and service fuel cells at customer sites • Perform diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location • Perform specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells • Provide on-call and emergency support service to customers as required • Purchase tools, equipment, and parts for customer service and support as required • Troubleshoot and maintain high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems as required • Maintain ongoing communication with customer personnel and hydrogen suppliers regarding aftermarket support of fuel cells • Provide regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues • Complete administrative duties and documentation, including incident reports, service logs, inventory maintenance, and site and system documentation • Exhibit and enforce safety procedures in the field or customer sites • Travel as required for business needs and drive safely while adhering to traffic laws • Represent Plug Power professionally in all interactions • Perform other duties as assigned

🎯 Requirements

• Minimum high school diploma or equivalent with technical electrical coursework • Three (3) or more years of direct experience in mechanical and electrical troubleshooting • Formal training and education may be also considered in lieu of direct experience • Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle • Must be able to lift 50 pounds on regular basis unassisted • Knowledge of lift truck operation and applications is highly preferred • General mechanical aptitude is required • Computer and software systems skills including Word, PowerPoint, Excel, and Outlook • Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels • Excellent verbal and written communication skills • Creativity in solving technical problems • Ability to work independently • Uncompromising dedication to quality • Exceptional time management skills with the ability to handle multiple tasks • Punctual and reliable • Technician must provide own standard set of tools

🏖️ Benefits

• Health, Dental & Vision Insurance eligibility starting from the first day of hire • 401(k) with 5% company match • Bonus eligibility • Paid time off including vacation, personal, floating holidays, sick and volunteer time off • Paid Holidays • Lifestyle Reimbursement Program • Education Assistance • Global access to mental health support and counseling professionals • Employee Assistance Program • Specific fuel cell tools provided by Plug Power

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