Field Service Technician

🔥 18 hours ago

🐊 Florida – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• Install, debug, and provide technical maintenance for ATMs, retail equipment, and other equipment within an assigned customer or product area. • Troubleshoot hardware and software failures using diagnostic tools and detailed analysis. • Perform component-level hardware repairs. • Clean and adjust mechanical components. • Configure and install applicable software. • Perform preventive maintenance and routine checks according to documented procedures. • Refill consumables as directed. • Install, move, add, change, and remove hardware and software products. • Train customers on the usage and operation of installed hardware and software. • Receive incident briefings and orders from dispatch. • Update dispatch on unforeseen issues and provide detailed briefings on completed activities. • Inform customers about service status, progress, and outcomes. • Identify technical or process problems and recommend improvements. • Use corporate tools and processes for knowledge sharing and information gathering.

🎯 Requirements

• Education or equivalent work experience required. • Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Field Service. • Good written and verbal communication skills. • Driver's license and driving record that satisfies DN's fleet requirements.

🏖️ Benefits

• Equal opportunity employer • Diversity-valuing workplace • Work with future technologies, innovation, and business transformation • Global and multicultural work environment

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