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Field Service Technician II

🔥 18 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Logo of AAON, Inc.

AAON, Inc.

1001 - 5000 employees

Founded 1988

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

💰 $80M Post IPO debt on 2025-01

Healthcare • Logistics • Manufacturing

AAON, Inc. is a U. S. -based designer and manufacturer of commercial and industrial HVAC equipment, including packaged rooftop units, split systems, air handling units, heat pumps (air-, water-, and geothermal-source), condensing units, controls, and aftermarket parts and services. The company emphasizes energy efficiency, decarbonization (low-GWP refrigerants and commercial heat pump technology), dedicated outdoor air systems (DOAS), and solutions for buildings and industries such as data centers, healthcare, retail, education, and manufacturing. AAON sells primarily through representatives and service channels, offering product selection software, technical support, warranties, and training.

📋 Description

• Install, start up, maintain, troubleshoot, and repair HVAC equipment and associated systems at customer sites • Diagnose and resolve mechanical, electrical, refrigeration, and controls-related issues with minimal supervision • Conduct routine inspections, preventive maintenance, and system evaluations to optimize equipment performance • Analyze equipment failures, determine root causes, and implement corrective actions • Maintain accurate service records, including repairs, parts used, test results, and customer communications • Communicate technical findings and recommendations to customers and internal support teams • Support equipment commissioning, startup activities, and operational verification • Coordinate with technical support, engineering, and warranty teams on complex field issues • Ensure compliance with safety standards, company policies, and customer site requirements • Maintain company vehicles, tools, equipment, and inventory • Assist with field testing and evaluation of new products or product enhancements • Provide technical guidance to Field Service Technician I team members • Support customer training on equipment operation, maintenance, and best practices • Assist with warranty investigations and service-related documentation • Perform other duties as assigned

🎯 Requirements

• High school diploma or GED required • 4+ years of experience in HVAC service, technical field service, industrial maintenance, or a related field • Any combination of education and experience providing an equivalent background may qualify • Working knowledge of HVAC systems, refrigeration systems, electrical controls, and mechanical equipment • Ability to troubleshoot and repair moderately complex technical issues independently • Ability to read and interpret wiring diagrams, control schematics, service manuals, and technical documentation • Familiarity with building automation systems, controls, and communication protocols • Strong customer service and relationship-building skills • Excellent analytical, troubleshooting, and problem-solving capabilities • Strong organizational skills and attention to detail • Ability to manage workload, prioritize service calls, and work independently • Ability to communicate effectively with customers, contractors, and internal support teams • Ability to lift, carry, push, or pull up to 50 lbs. regularly • Ability to work at heights, in confined spaces, and in varying environmental conditions • Preferred: Associate degree, technical degree, or vocational training in HVAC, electrical systems, mechanical systems, or a related discipline • Preferred: EPA Certification and HVAC-related certifications • Preferred: Experience with commercial HVAC equipment, refrigeration systems, controls, and building automation systems

🏖️ Benefits

• Full-time employment • Frequent travel to customer locations and operational sites • Personal protective equipment (PPE) provided/required as needed • Reasonable accommodations may be made for employees with disabilities, absent undue hardship

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