RMS Architect

🔥 15 hours ago

🌐 United States, Canada, +1 more countries – Remote

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🏈 Alabama, Arizona, +33 more states – Remote

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💵 $100k - $120k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏛️ Architect

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Mark43

Mark43

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

🏛️ Government

🔒 Cybersecurity

Artificial Intelligence • Government • Cybersecurity

Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. Through innovative AI-powered tools and a modern cloud-native infrastructure, Mark43 empowers public safety agencies to enhance their operational efficiency, conduct instant reporting, and share real-time data. Designed specifically for first responders, Mark43 supports law enforcement and other public safety agencies in their mission to serve and protect communities.

📋 Description

• Leverage specialized knowledge in Records Management System (RMS) products and workflows to optimize public safety agency operations • Define and test product features, workflows, and technical configurations for each agency • Oversee configuration and business process analysis across public safety agencies • Work with Reporting, Case Management, Evidence, and Warrants products • Train agencies on Mark43 RMS product-suite best practices • Guide change management and product adoption processes • Establish RMS workstream best practices across Mark43 customers and oversee product implementation • Oversee end-to-end testing of RMS workstreams, integrations, and hardware components • Guide change management and ensure new features are successfully deployed and understood • Gather product feedback and help the Product team establish development priorities • Vet customer workflows for downstream planning • Convey team metrics and project risks to project managers for staffing, budgeting, and planning • Update training materials with the Training team • Travel at least 50%

🎯 Requirements

• Applicants must be authorized to work for any employer in the country in which the role is being hired • Employment visa sponsorship is unavailable • At least 2 to 5 years of experience working as a product consultant or public safety employee, with a focus on RMS • Willingness to be hands-on during planning and delivery • Experience developing, communicating, and training on workflows and best practices • Ability to create buy-in across diverse groups of users and lead change management efforts • Experience with Agile and Waterfall project management methodologies • Ability to quickly learn new technology features and determine benefits for user groups • Excellent interpersonal skills and multitasking ability • Ability to perform the position in one of the approved hiring locations: Canada, the UK, or listed U.S. states

🏖️ Benefits

• Equity • Medical insurance • Dental insurance • Vision insurance • 401(k) • Paid parental leave • Flexible time off • Comprehensive benefits package • Reasonable accommodations for persons with disabilities

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