Clinical Applications Specialist – Mid Western Territories

Job not on LinkedIn

🔥 0 minutes ago

🌽 Illinois, Kentucky, +7 more states – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

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Logo of Marmon Holdings, Inc.

Marmon Holdings, Inc.

10,000+ employees

Founded 1953

🏥 Healthcare

🍽️ Food & Beverage

📦 Logistics

Healthcare • Food & Beverage • Logistics

Marmon Holdings, Inc. is a conglomerate company that operates as part of Berkshire Hathaway. It comprises 120 autonomous businesses grouped into 11 industry segments, focusing on diverse sectors such as medical, water, foodservice technologies, retail solutions, transportation products, rail, electrical, plumbing & refrigeration, metal services, industrial products, and crane services. Built on a foundation of innovation and entrepreneurship, Marmon leverages the collective expertise of its companies to solve complex global challenges. With an emphasis on trust, respect, and supported autonomy, Marmon provides a dynamic career ecosystem for over 30,000 employees, generating annual revenues of $12 billion. Marmon prides itself on significant collaboration across its industry groups to deliver customer-centric solutions globally.

📋 Description

• Deliver on-site installations of ScottCare cardiac monitoring systems in hospitals and clinics • Provide comprehensive training for clinical end-users • Pre-stage, configure, and validate products for installations • Coordinate with hospital IT teams to ensure network and clinical readiness • Provide structured, site-specific training for clinical, technical, and administrative users • Reinforce optimal product usage based on clinical needs • Offer remote and in-person technical support • Perform basic system repairs and educate customers on proper use and maintenance • Provide post-installation support remotely and on-site • Collaborate with Sales, Customer Service, Engineering, QA/RA, and Product teams • Support complex installations and upgrades • Provide technical and clinical insight during pre-sales calls and product demonstrations • Identify product, workflow, and installation standard improvements • Communicate installation status, updates, and resolutions to customers • Document and escalate complaints in compliance with FDA regulatory guidelines • Contribute to training program development and product improvement initiatives • Support service projects, including software updates, tower installations, and customizations

🎯 Requirements

• Bachelor’s degree required; preferred majors include Biomedical Engineering, Exercise Physiology, or Computer Science • 2+ years in Field Technical Support or Sales • 2+ years in Cardiac Rhythm Management (clinical or technical) • Demonstrated track record of clinical support or sales success • Strong foundation in cardiac monitoring, rhythm management, or biomedical systems • Comfort with medical software, device troubleshooting, and Microsoft Office Suite • Excellent verbal and written communication skills tailored to various audiences • Ability to assess issues quickly and propose effective, sustainable solutions • Ability to thrive in a fast-paced, evolving work environment with shifting priorities • Ability to work cross-functionally with sales, service, and engineering teams • Highly self-directed with excellent time management and accountability • Must be open to extensive overnight travel (75–80%) • Following a conditional offer, completion of additional job-related screening processes as permitted or required by applicable law

🏖️ Benefits

• Medical, dental, FSA, HSA, 401(k) match • Voluntary and company-paid benefits • Growth opportunities • Opportunity to work at the intersection of clinical care and innovation

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