Field Applications Specialist – CT Focus

Job not on LinkedIn

🔥 2 minutes ago

🏄 California, Colorado, +4 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote 🤠 Texas – Remote

💵 $64k - $81.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mars

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

🏭 Manufacturing

👥 B2C

💰 Debt financing on 2025-04

Food & Beverage • Manufacturing • B2C

Mars is a global, family-owned manufacturer of confectionery, snacks, food and petcare products. For more than a century it has developed and marketed well-known consumer brands (chocolate, gum, mints, fruity confections), operates a large pet nutrition, health and veterinary services business, and provides food & nutrition products used in everyday meals. The company emphasizes sustainability (its Sustainable in a Generation plan), community and scientific investment (Mars Impact Fund), and is investing heavily in manufacturing and supply-chain capacity across markets. Mars serves consumers and pets in 100+ countries and reports tens of thousands of associates globally.

📋 Description

• Schedule onsite and remote product training with customers after sales for CT and CT-related products • Provide onsite and remote training for mobile CT and OEC products • Connect equipment to customers’ PACS, HIS/MWL, and telemedicine services as appropriate • Schedule follow-up and supplemental product training after installation • Instruct customers on basic system functionality and installation procedures at training events • Monitor installation completion through communication with installers and management of completion documentation • Handle escalations arising from installation issues • Identify installation gaps and roadblocks through post-installation follow-up and facilitate solutions • Troubleshoot problems to support installation teams and customers • Contribute to Knowledge Base articles regarding installation training, processes, procedures, and responsibilities • Support supplemental onsite training courses through equipment setup and hands-on training • Manage communication and oversight of outside consultants working with the assigned team • Identify trends and process improvement opportunities and suggest protocol and procedure improvements • Document customer activity in the CRM system • Perform other assignments as directed by the manager

🎯 Requirements

• 5+ years of veterinary technician experience • 1+ years veterinary radiology experience • Previous CT experience preferred • Veterinary Technology Certification strongly preferred • Equivalent related experience such as an Associate degree in Veterinary Technology or related field, or equivalent related experience may be considered • Knowledge of veterinary anatomy required • Knowledge of exotic species preferred • Ability to handle many tasks at once, including heavy phone and email volume • Ability to provide clear instructions in an educational format, written and didactic • Good interpersonal skills with a customer service-oriented attitude • Intermediate computer skills required • Knowledge of basic computer networks and components required • Knowledge of all Microsoft Office applications required • Knowledge of medical image/video formats and storage methods • Salesforce or other CRM experience preferred • Strong planning and organizational skills with attention to detail • Ability to follow through and resolve issues • Ability to work independently with minimal supervision • Ability to shift attention between various tasks, team needs, and business demands • Heavy travel up to 75% of the time • Ability to occasionally lift and/or move up to 50 pounds

🏖️ Benefits

• Paid Time Off & Holidays • Medical, Dental, Vision (Multiple Plans Available) • Basic Life (Company Paid) & Supplemental Life • Short and Long Term Disability (Company Paid) • Flexible Spending Accounts/Health Savings Accounts • Paid Parental Leave • 401(k) with company match • Tuition/Continuing Education Reimbursement • Life Assistance Program • Pet Care Discounts