Director – Technical Delivery

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🔥 6 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $90k - $120k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Masterworks

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

Finance

Masterworks is a full-service agency that focuses on engaging hearts and minds for faith-based organizations and their causes. Additionally, it is democratizing the art market by allowing individuals to invest in blue-chip artworks valued between $1-30 million. The company's offerings include investments in notable works by renowned artists like Banksy, Basquiat, and Picasso, showcasing the value of blue-chip art which has significantly outperformed traditional market indices. Masterworks has garnered significant media attention from major outlets such as Fox Business, Barron’s, and CNBC.

📋 Description

• Lead Delta-V’s technical production function for faith-based nonprofit lifecycle marketing • Manage developers and contract overflow resources, including workload balance, prioritization, and professional development • Serve as escalation point for technical questions, blocked work, and undocumented judgment calls • Translate requirements for developers and technical findings for account teams and clients • Run the build queue for email, SMS, donor journeys, landing pages, forms, integrations, and tracking setup • Balance recurring production, project work, and seasonal fundraising surges • Ensure requirements, assets, and platform access are ready before development begins • Maintain accurate ticket records for capacity and status visibility • Build and maintain QA checklists, requirements templates, intake standards, and testing discipline • Identify recurring failure points and standardize documented checks and build patterns • Manage platform provisioning, credentials, 2FA, user roles, secure handoffs, DNS, and subdomains • Maintain client platform documentation • Oversee technical onboarding, platform assessment, access setup, tracking verification, and first sends • Lead CRM, donation platform, and website migrations through post-migration validation • Coordinate developers, contractors, and client-side technical contacts • Partner with strategy, creative, and account teams to scope work and flag risks • Facilitate cross-functional platform and technical briefing trainings • Represent technical delivery in planning, capacity, and process decisions

🎯 Requirements

• 5+ years in marketing technology, email production, or digital marketing operations • 2+ years managing developers or technical production staff • Conversant in HTML, scripting, and modern development workflows • Baseline grasp of developers’ technical concepts and terminology • Experience building processes such as checklists, intake forms, or QA standards • Comfort with gray-area judgment calls • Collaborative, even-keeled temperament under deadline pressure • Clear written communication for requirements, documentation, and cross-team coordination • Hands-on experience with Salesforce Marketing Cloud, HubSpot, or nonprofit CRMs strongly preferred • Agency experience managing multiple concurrent client contexts strongly preferred • HTML email and web development background strongly preferred • Familiarity with tracking and conversion QA in tag managers and analytics platforms strongly preferred • Experience with nonprofit fundraising, donation platforms, or direct response marketing nice to have • Experience incorporating AI-assisted development tools into production workflows nice to have • Familiarity with credential and access management at portfolio scale nice to have