Care Coach

🕒 August 11

🌵 Arizona, District of Columbia, +24 more states – Remote

🌵 Arizona – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $62k - $73k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Maven Clinic

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏥 Healthcare

⚕️ Healthcare Insurance

📡 Telecommunications

Healthcare • Healthcare Insurance • Telecommunications

Maven Clinic is a pioneering telehealth provider dedicated to women's and family health. The company offers comprehensive support through various life stages, such as fertility, maternity, parenting, and menopause. Maven Clinic combines clinical expertise with an intuitive virtual care model to deliver improved health outcomes and lower costs for families around the world. With a focus on personalized care, it connects members to on-demand specialists to address their clinical, emotional, and financial needs seamlessly.

📋 Description

• Drive program engagement by communicating the value of Maven’s care coaching model, optimizing opt-in rates, and supporting long-term behavior change • Co-create SMART goals with members and track adherence, adjust care plans, and course-correct within Maven’s clinical program design • Manage a member caseload through ongoing messaging, video appointments, and outreach • Follow clinical program guidelines and protocols while using motivational interviewing and behavior modification techniques • Assess member knowledge and barriers and provide personalized health education across varying ages, backgrounds, cultures, and literacy levels • Collaborate with providers on members’ care teams to translate clinical recommendations into actionable next steps • Remotely monitor member health data and platform activity to identify risks early and take appropriate action • Coordinate across Maven’s digital network, in-person provider networks, and external partners to remove barriers to care • Participate in and lead efforts to improve quality of care and clinical outcomes • Provide coverage to ensure members receive appropriate care and timely responses • Support Maven members remotely across 24/7/365 operations

🎯 Requirements

• 1–2+ years of experience in health coaching or clinical work, such as nursing, behavioral health, or a related field, focused on patient education, motivational interviewing, and clinical outcomes • Demonstrated experience working with the maternity population and/or individuals navigating family planning or fertility care • Training and experience coaching individuals to achieve specific health outcomes, such as medication management, nutrition and exercise goals, or managing blood pressure • Ability to remain flexible with changes, work efficiently to meet member demand, and maintain a growth mindset • Ability to communicate empathetically with patients in writing and verbally • Experience achieving KPIs relevant to patient outcomes, including opt-in rates, follow-up adherence, and member satisfaction • Ability to quickly learn and adapt to new digital health tools and platforms • Ability to embrace AI tools in daily workflows • Strong telehealth competency, including phone outreach and video calls • Reliable access to high-speed internet • Active work authorization in the US • Health coaching certification (NBC-HWC or ICF) preferred, not required • Start-up or fast-paced environment experience preferred, not required • Experience coaching across video, text/chat, and phone preferred, not required • Familiarity with Google Suite, CRM platforms, EHRs, and Zendesk preferred, not required

🏖️ Benefits

• Equity • Employer-covered health, dental, and insurance plan options • Access to Maven’s full platform and specialists, including mental health, reproductive health, family planning, and pediatrics care • Wellness partnerships • Hybrid work, in-office meals, and work-together days • 16 weeks 100% paid parental leave and new parent stipend for employees with 1+ year of service • Annual professional development stipend • Personal career coach through Maven for Mavens • 401(k) matching for US-based employees, with immediate vesting